CAP Case Manager/ FT / Onslow & Duplin Counties

About the role

We are hiring for a CAP Case Manager position in Onslow and Duplin Counties. This is a regular full-time role.

Responsibilities

• Assessment and Care Planning: Conduct initial pre-screening and assessments, develop and maintain individualized care plans, and document observations and beneficiary progress.
• Care Coordination: Link beneficiaries and their families to necessary services, collaborate with community resources, and initiate appropriate referrals.
• Monitoring and Follow-Up: Provide ongoing monitoring through monthly phone calls and home visits, evaluate care plans, and recommend changes as needed.
• Counseling and Support: Provide emotional support and basic counseling to beneficiaries and their families, and assist in navigating challenges.
• Documentation and Compliance: Maintain accurate case management documentation, ensure compliance with state and agency guidelines, and complete required records.
• Advocacy and Collaboration: Work closely with interdisciplinary team members, advocate for program participants, and serve as a liaison between beneficiaries, families, and external providers.
• Continuing Education: Complete required training and stay updated on CAP guidelines and best practices.

Qualifications

• Strong understanding of Medicaid programs and compliance requirements.
• Excellent communication and interpersonal skills.
• Ability to manage multiple priorities and maintain detailed records.
• Experience working with medically fragile children or in pediatric healthcare settings and physically disabled adults with complex care needs.
• Education and Experience:
  • Social Work Background: Bachelor’s degree in social work, minimum of one year of community experience.
  • Human Services Background: Bachelor’s degree in a human services or equivalent field, minimum of two years of community experience.
  • Nursing Background: Current North Carolina Registered Nurse (RN) license, minimum of one year of case management experience.

Skills

• Strong organizational and time management skills.
• Effective communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Knowledge of Medicaid programs and compliance requirements.

Benefits

• Payactiv: early access to earned wages.
• Employee perks and discount program.
• Paid Time Off (full-time employees only).
• Health/Insurance (full-time employees only).
• 401(k) retirement savings program.
• Wellbeing Programs: physical, emotional, and financial wellbeing support.
• Chronic Disease management programs for hypertension and diabetes (for qualifying employees).
• Free CPR, first aid, and job-specific training opportunities.