Social Services Case Manager (CAP)

About the role

This position manages Community Action Program cases, processing applications and assessing clients' needs. Other administrative duties include data maintenance and arranging appointments. Coordinates community projects as needed.

Responsibilities

• Assesses clients' needs and provides assistance, guidance and referrals to other programs.
• Contacts applicants to make appointments and provide explanations on eligibility and required documentation.
• Provides case management for clients of transitional housing program.
• Maintains client database.
• Maintains filing system.
• Screens and processes intake applications.
• Attends monthly interagency meetings for networking purposes.
• Travels to deliver monthly services to residents.

Requirements

Requires a bachelor's degree in social work, public policy, human services, or a related field. A minimum of 2 years of experience in a similar role is preferred.

Qualifications

Strong organizational skills, excellent communication and interpersonal skills, and the ability to manage multiple tasks are essential. Proficiency in Microsoft Office Suite is required.

Skills

Knowledge of community action programs, eligibility requirements, and referral resources. Ability to work independently and as part of a team.

Benefits

N/A

Pay

N/A

Schedule

N/A