Social Services Case Manager (CAP)

About the role

This position manages Community Action Program cases, processing applications and assessing clients' needs. Other administrative duties include data maintenance and arranging appointments. Coordinates community projects as needed.

Responsibilities

• Assesses clients' needs and provides assistance, guidance and referrals to other programs.
• Contacts applicants to make appointments and provide explanations on eligibility and required documentation.
• Provides case management for clients of transitional housing program.
• Maintains client database.
• Maintains filing system.
• Screens and processes intake applications.
• Attends monthly interagency meetings for networking purposes.
• Travels to deliver monthly services to residents.

Qualifications

Requires a bachelor's degree in social work, public administration, human services, or a related field. A minimum of 2 years of relevant experience is preferred.

Skills

Strong interpersonal skills, excellent communication skills, and proficiency in Microsoft Office are required. Proficiency in data entry and scheduling software is preferred.

Benefits

N/A

Pay

N/A

Schedule

N/A