Campus IT Specialist

About The Role

Passionate about supporting technology in a fast-paced educational environment? As a Campus IT Specialist, you’ll play a vital role in ensuring seamless IT operations for faculty, staff, and students. This position blends hands-on technical support with backend system administration, enabling a reliable and efficient campus technology environment. You’ll manage a wide range of IT services—from troubleshooting end-user issues to maintaining system performance and supporting critical infrastructure. Working across multiple platforms and systems, you’ll contribute to operational excellence and help create a technology experience that supports learning and collaboration.

What You’ll Be Doing

• Handling a broad range of IT tasks, including network support, system administration, and advanced technical troubleshooting
• Providing both end-user support and backend system support to maintain overall IT infrastructure performance
• Managing ticket intake, prioritization, and resolution to meet service expectations
• Installing and configuring software and hardware across campus environments
• Maintaining system and network performance to identify and resolve issues proactively
• Performing troubleshooting, repairs, and data restoration activities
• Conducting system maintenance tasks, including backups and performance optimization
• Managing licenses, updates, and system upgrade schedules
• Supporting IT projects such as system upgrades, network expansion, and technology integration initiatives
• Aiding in the creation and implementation of IT policies and best practices
• Assisting with the creation and implementation of IT policies and best practices
• Supporting educational platforms such as Jenzabar, Canvas, and other learning technologies
• Documenting processes, solutions, and system configurations for knowledge sharing
• Continuously learning new technologies and sharing knowledge with colleagues and users

What You’ll Bring

• Proven experience as a help desk technician or in a technical support role
• Strong working knowledge of office automation tools and remote support technologies
• Solid understanding of computer systems, mobile devices, and common IT products
• Ability to diagnose and resolve technical issues effectively
• Excellent communication and interpersonal skills
• Customer-focused mindset with a calm and professional approach under pressure
• Relevant certifications (e.g., ITIL, CompTIA Network+, Microsoft Certified Systems Administrator) are a plus
• Ability to perform physical tasks including lifting up to 50 lbs., standing, walking, and working in various environments
• Willingness to move, bend, climb, and work around obstacles as needed

About Us

At Boldyn Networks, we’re reimagining the future of interconnectivity. Our network solutions are solving some of tomorrow’s greatest challenges. We are one team across the globe. Always listening. Learning. We value different perspectives and challenge each other to be our best. Here, you can change lives today and create a better tomorrow.

Why work with us?

• Hourly Pay: $25 - $35
• Annual Bonus
• Learning and development opportunities
• Flexible working opportunities
• Competitive benefit packages
• Paid parental leave
• Vacation starting at 15 days increasing with length of service
• 10 days paid sick leave
• 4 days off each year to volunteer

Ready to apply?

Are you ready to create an impact that will last for generations? Join us at Boldyn Networks today. Hit apply and follow the instructions to get started.