Campaign Launch Specialist

Location: In-office role at our downtown Phoenix office.

About the role

Kickstart Client Success from Day One! As a Launch Support Agent, you will work closely with Campaign Creation Specialists to support the early stages of the client journey and ensure timely, successful campaign launches. This role plays a key part in delivering a smooth onboarding experience by providing direct customer support, resolving launch-related issues, and coordinating across internal teams to move campaigns to activation efficiently. You will operate within a dedicated pod made up of members of the Campaign Creation team, with shared responsibility for performance and outcomes. Why Townsquare Interactive? We’re on a mission to help small and medium-sized businesses grow and succeed. Our all-in-one business management platform enhances customer flow, while our digital marketing services drive more customers to them—like website design, SEO, social media, and reputation management. We take the stress out of promoting their business so they can focus on what they do best. Our Competitive Advantage: Training & Development: From day one, you’ll receive best-in-class training designed to make you an expert in client success, onboarding, operations, and digital marketing solutions. Development goes beyond onboarding — equipping you with the skills that drive long-term career success. Culture: We hire for character, coachability, and accountability — creating a collaborative, team-first environment where people genuinely support one another. Strong cross-functional partnerships and shared wins create a workplace people enjoy being part of every day. Opportunity & Stability: Established for over a decade yet still