Calvin Klein NYC Soho Flagship Store – Associate Manager

About the role

Join us as an Associate Store Manager for our iconic New York City global flagship. You'll lead a high-volume, premium/luxury flagship store, driving sales, profitability, and exceptional customer experiences.

Responsibilities

• Support all aspects of flagship performance including sales, profitability, and customer experience.
• Deliver on business plans aligned with KPIs to drive traffic, increase conversion, and boost customer retention.
• Inspire and lead by example, actively engaging with the sales floor and ensuring 80% of your time is spent driving performance on the floor.
• Analyze sales data and metrics, translating insights into actionable strategies that elevate business results.
• Demonstrate executive presence and business acumen through regular engagement with senior leadership during store visits and brand events.
• Assist in the recruiting, development, and retention of a high-performing team passionate about fashion, design, and the Calvin Klein brand.
• Foster a collaborative culture through coaching, feedback, and development plans.
• Create an inclusive and motivating work environment where team members feel valued, engaged, and empowered to contribute to store success.
• Co-Lead in-store events and local community partnerships to increase Calvin Klein brand awareness and foster authentic relationships.
• Cultivate a sense of belonging and hospitality for every customer interaction.
• Partner with Store Leadership, VM and product teams to ensure timely execution of floor sets, campaigns, and seasonal product launches.
• Maintain pristine store aesthetics in line with Calvin Klein’s global brand standards.
• Monitor visual impact, adjust in real time based on product performance and customer response.
• Supervise operational processes including inventory management, loss prevention, staffing, payroll planning, and compliance.
• Support the management of all controllable expenses and drive operational efficiency through smart scheduling and planning.
• Ensure full alignment with corporate policies and procedures including LP, POS, audit protocols, and safety standards.

Qualifications & Experience

• 3+ years of progressive retail leadership experience, with 2+ years managing a high-volume, premium/luxury flagship or concept store.
• Proven ability to deliver strong financial results and drive profitability through exceptional team leadership and strategic execution.
• Strong business acumen: able to interpret metrics and build action plans around performance.
• Dynamic and charismatic leader with strong interpersonal and communication skills.
• Passion for fashion, design, culture, and the Calvin Klein brand.
• Deep understanding of the NYC market, luxury client expectations, and community building.
• Highly adaptable, organized, and solutions-oriented with a hands-on approach.
• Comfortable working a flexible schedule, including nights, weekends, and holidays.
• Ability to walk, bend, stand, reach, and squat for prolonged periods; lift and carry up to 30lbs.

Pay

$100,000.00 - $130,000.00 PVH currently provides base salary ranges for all positions-on job advertisements-in the United States based on local requirements. These ranges are based on what PVH reasonably believes that it will pay an associate for their base salary for said position at the time of the posting. Individual compensation will ultimately be determined based on a variety of relevant factors including but-not limited to qualifications, geographic location and other relevant skills.

Benefits

Your Wellbeing is Our Priority At PVH, We Offer Competitive, Cost-effective, And Comprehensive Benefit Packages. We Strive To Provide Options When It Comes To Your Health, Finances, And Work-life Balance. This Includes Insurance: best in class medical insurance, vision insurance, dental insurance, life insurance, disability insurance, and more. 401(k): An above-market 401(k) contribution to help our eligible associates save for retirement. Flexible Workplace: Company-paid holidays, paid time off, seasonal hours, and flexible work schedules. Wellbeing Support: A variety of wellbeing tools and programs. Care.com Services: Access to services for childcare, elder care, adoption preparation, pet care, plus reimbursement for backup care when your regular plans fall through. Education Assistance: Receive support for continued education including tuition reimbursement. Associate Discount: Shop at our company outlets and e-commerce sites at a discount. Please note, eligibility depends on employment status, location and length of time employed with PVH and our benefits may be subject to change.