Call Receiver - Located in Pompano Beach, FL

Responsibilities

• Understands and adequately implements the concepts of Emergency Medical Dispatch as published in Principles of Emergency Medical Dispatch (and as customized by AMR) as a minimum standard of care.
• Allocates EMS resources properly as the need arises by application of appropriate decision-making rules and approved protocols.
• Responsible and accountable for completeness and accuracy of paperwork related to their position prior to completion of shift.
• Responsible for accurate and complete data entry for the shift, including State Run Report data entry as assigned.
• Generates applicable reports and checks for accuracy.
• Affords assistance in locating scene of incidents and selecting the safest, fastest route to such scene using all available locator aids.
• Relays instructions from supervisors, messages, and emergency information.
• Maintains a current working knowledge of all company policies, procedures, rules, regulations, and memorandums.
• Fulfills established parameters/formats in receiving requests for service.
• Utilizes all equipment assigned to him or her, including but not limited to the computer, printers, 911 equipment, recording devices, telephones, and other equipment as assigned by superiors.
• Manages multiple tasks simultaneously.
• Possesses good typing skills with speed and accuracy necessary to efficiently process emergency and nonemergency calls.
• Understands basic computer applications.

Requirements

• High school diploma or equivalent.
• Minimal medical training or telecommunications experience, or at least one year's experience as an EMS or public safety dispatcher.
• Skilled in reading and writing English.
• Ability to communicate clearly on the radio and telephone.
• Ability to record, transmit, and report information accurately.
• Ability to efficiently utilize all equipment assigned to him or her.
• Ability to manage multiple tasks simultaneously.
• Possesses good typing skills with speed and accuracy necessary to efficiently process emergency and nonemergency calls.
• Understands basic computer applications.

Qualifications

Skilled in reading and writing English.

Ability to communicate clearly on the radio and telephone.

Ability to record, transmit, and report information accurately.

Ability to efficiently utilize all equipment assigned to him or her.

Ability to manage multiple tasks simultaneously.

Possesses good typing skills with speed and accuracy necessary to efficiently process emergency and nonemergency calls.

Understands basic computer applications.

Skills

Understanding of Emergency Medical Dispatch concepts.

Decision-making rules and approved protocols.

Data entry and report generation.

Equipment utilization and maintenance.

Multiple task management.

Basic computer applications.

Benefits

View the stories on how our employees provide care to the world at www.AtaMomentsNotice.com.

For more information about our benefits, visit our careers site benefits page.