Call Center Sales Representative (Bilingual English/Spanish)

About the role

Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career.

Responsibilities

• Handle inbound sales calls effectively
• Achieve and exceed sales targets through effective telephone-based selling techniques and prompt, efficient handling of inbound sales calls
• Sell products and services to new and existing customers, identifying upselling and cross-selling opportunities
• Maintain product knowledge and explain all products and services to customers, while staying informed about competitors
• Collaborate with other departments to resolve customer issues and promote current marketing campaigns and promotions

Qualifications

• High school diploma or equivalent
• Clear, straightforward, and professional communication with customers and colleagues
• Proven sales techniques with consistent achievement of sales goals
• Proficiency in computer and consumer electronics
• Competence in using personal computers and relevant software applications, including billing systems
• Strong verbal and written communication skills
• Effective organizational skills with the ability to prioritize tasks
• Demonstrated judgment and initiative in accomplishing job duties
• Working knowledge of cable communications products and services, including TV, internet, and telephone
• Bilingual: Spanish (preferred)

Benefits

A comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

Pay

Starting at $18/hour, with potential for an annual salary of over $70,000 a year, depending on performance and qualifications.

Schedule

Normal office environment.