Call Center Representative, Salt Lake City, UT (VE2603534SLC)
The Bowen Group (a GTSC Company) · Salt Lake City, UT · 4 mo ago
HybridCustomer ServiceFull-time
About the role
Join our team as a Call Center Representative in Salt Lake City, UT. We are seeking a dynamic individual to join our customer service team.
Responsibilities
- Handle incoming calls from customers in a professional manner
- Provide accurate and timely responses to customer inquiries
- Resolve customer issues and complaints efficiently
- Follow up with customers to ensure satisfaction
- Adhere to company policies and procedures
Requirements
- High school diploma or equivalent
- Excellent verbal and written communication skills
- Ability to work independently and manage time effectively
- Basic computer skills including Microsoft Office applications
- Experience in customer service is a plus
Qualifications
- Strong problem-solving and conflict resolution skills
- Positive attitude and ability to maintain a friendly demeanor
- Proficient in English language
Skills
- Customer service skills
- Effective communication skills
- Time management skills
Benefits
- Flexible schedule
- Competitive compensation package
- Professional development opportunities
Pay
$18.00 - $20.00 per hour
Schedule
Variable schedule to accommodate shifts and coverage needs