Call Center Representative (Inside Sales)

About the role

This is an on-site role for the person who wants to grow their Sales career and their income.

Responsibilities

• Call homeowners who have expressed interest in our services to set appointments for in-home demonstrations and price estimates.
• Speak knowledgeably about our replacement window and bathroom remodeling services and help homeowners discover benefits such as increased home resale value and energy savings.

Qualifications

• Comfortable with performance-based goals
• Ability to follow a script and have persuasive conversations
• Demonstrated ability to uncover need and overcome objections
• Strong verbal communications skills
• Competitive and highly self-motivated
• Driven, with a strong desire to succeed
• Thrive in a fast-paced, performance-based environment
• Strong computer proficiency
• Ability to work some evenings and weekends
• Minimum of 3 years Call Center/Inside Sales experience, required
• Experience in Collections or related fields, is a plus

Benefits

• Competitive Compensation (Unlimited Earning Potential)
• Medical and Dental Insurance Options
• 401k Retirement Saving Plan
• Paid Vacation and Personal Days
• Professional State of the Art Call Center
• Upbeat, Positive Work Environment
• Career Advancement Options
• NO travel
• Professional Quality Training and Ongoing Coaching

About Improveit! Home Remodeling

Serving the needs of homeowners since 1989, Improveit! Home Remodeling is a leading, continuously growing, replacement contracting company headquartered in Columbus Ohio. Markets served include Columbus, Dayton, Cincinnati, Louisville/Lexington and Southern Indiana. We specialize in replacement windows, bathroom remodeling, and walk-in safety tubs. BBB-Accredited with an A+ rating and 21-time Consumers’ Choice Awards Winners, we’ve completed over 60,000 jobs, and one in four is for a repeat customer.

We foster a culture focused on winning and our passion is deeply rooted in continuous improvement. We seek leaders who are interested in developing leaders. For us, “Improveit” is more than a name – it’s an attitude that governs all that we do for our staff, our customers, and our communities.