Call Center Customer Service Representative $19 hourly

Qualifications

• Previous customer service experience in a retail setting preferred.
• Previous supervisory experience a plus.
• Proficient computer skills and able to learn proprietary P.O.S. program.
• Flexibility to work a retail schedule that includes nights and weekends.
• Able to work 40 hours a week.

Requirements

• Must be available to work flexible work schedule including weekends and evenings.
• Go above and beyond advocating for every customer concern and request.
• Proactively resolve escalated customer issues.
• Able to multi-task within a fast-paced service environment.
• Effective communication, interpersonal and organizational skills in person and on the phone.
• Demonstrate excellent listening skills and the ability to work independently and with a team.

Skills

• Consistently provide genuine, friendly, personable and professional service.

Benefits

Office operates Mon-Fri 8am-8pm, Sat 8am-6pm and closed on Sundays (shifts vary).

Raymour & Flanigan proudly supports a drug and smoke free work environment.