Call Center Agents
Kanz · Athens, GA · 9 mo ago
Customer ServiceFull-time
Job Details
We are seeking a motivated and customer-focused Call Center Agent to join our remote team.
Major Responsibilities
- Answering incoming calls and responding to customer inquiries
- Making outbound calls to follow up on customer requests
- Providing information about products and services
- Resolving customer complaints and issues
- Documenting all interactions in the call center software
Qualifications
- A high school diploma or equivalent
- Previous experience in a customer service role preferred
- Excellent communication skills, both verbal and written
- Ability to work independently and as part of a team
- Proficiency in Microsoft Office and call center software