Cafe Leader - New York City

About the role

The Cafe Leader is responsible for overseeing the daily operations of a cafe, ensuring that all tasks are completed efficiently and effectively. This includes managing staff schedules, training new employees, and maintaining a positive customer service environment.

Responsibilities

• Oversee the daily operations of the cafe, including managing staff schedules and ensuring smooth workflow.
• Train new employees on cafe procedures, policies, and customer service standards.
• Maintain a high level of customer satisfaction by ensuring all customers receive prompt and courteous service.
• Manage inventory levels and ensure proper ordering and storage of supplies.
• Collaborate with other departments to ensure seamless operations and meet business goals.

Requirements

• At least 2 years of experience in a leadership role within a similar industry.
• Proven ability to manage multiple tasks and prioritize responsibilities effectively.
• Strong communication skills, both verbal and written.
• Ability to work independently and as part of a team.
• Experience with inventory management systems is a plus.

Qualifications

• High school diploma or equivalent.
• Valid driver’s license and reliable transportation preferred.

Skills

• Customer service orientation.
• Leadership and management skills.
• Organizational and time management skills.
• Problem-solving abilities.

Benefits

• Comprehensive health insurance coverage.
• Flexible scheduling options.
• Professional development opportunities.
• Employee discounts on products and services.

Pay

$25-$30 per hour, depending on experience.

Schedule

Variable schedule to be determined based on business needs.