(USA) Cafe Lead

Position Summary

Develops, communicates, and implements processes and practices to meet business needs by collaborating with managers, coworkers, customers, and other business partners. Analyzes and applies information from multiple sources, monitors progress and results, and identifies and addresses improvement opportunities.

What you'll do...

• Collaborates with managers, coworkers, customers, and other business partners to develop and implement processes and practices.
• Ensures the cafe area meets company and regulatory standards for quality, inventory, production, sanitation, equipment usage, safety, and compliance.
• Maintains an in-depth knowledge of business on the floor and backroom operations.
• Manages seasonality in terms of production, understanding new products, recipes, processes, and production specifications.
• Collaborates with associates and third parties to ensure the team has resources to do their job effectively.
• Leverages digital tools to plan for and drive sales, improve the shopping experience, and elevate associate engagement.
• Utilizes handheld technology to make immediate business decisions related to production, training, and product quality.
• Adopts new tools and encourages others to use them.
• Drives the business results, ensuring commitment to operational excellence, planning for profitability, maintaining a neat, clean, and safe work area, ensuring appropriate staffing levels, and accurate audits and compliance standards.
• Engages with other departments and third-party business partners for example, maintenance personnel, suppliers, equipment vendors, to ensure operational continuity.
• Teaches and trains the team by identifying training needs, providing and developing necessary skills to deliver high-quality products to the members, encouraging career growth for team members, and sourcing new talent internally and externally to work on the team.
• Respects the individual, embraces differences in people, cultures, ideas, and experiences, creating a workplace where associates feel seen, supported, and connected through a culture of belonging, and helping to attract the best talent.
• Works as a team, builds strong and trusting relationships, communicates with impact, energy, and positivity to motivate and influence.
• Strengthens the team by helping develop and mentor others, recognizing others' contributions and accomplishments.
• Acts with integrity, maintains and promotes the highest standards of integrity, ethics, and compliance, models Walmart values to support and foster the culture, holds oneself and others accountable, and supports Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us.
• Act with integrity, acts in a selfless manner, and is consistently humble, self-aware, honest, fair, and transparent.
• Serves our customers and members, delivering results while putting the customer first, making decisions based on reliable information, balancing short and long-term priorities, and considering how own work impacts the team's ability to deliver on our purpose for all stakeholders.
• Strives for excellence, displays curiosity and a desire to learn, takes calculated risks, demonstrates courage and resilience, drives continuous improvements, is open to and uses new technologies and skills, and supports others through change.

  Be a Team Leader

  Supervises the team within the cafe by managing members' needs to deliver on the business plan and contribute to the overall success of your club. Communicates the goals of the department, executes company programs, adheres to policies, and is an advocate for the member, the associate, and the company.

  Be an Expert

  Maintains an in-depth knowledge of business on the floor and backroom operations by ensuring the cafe area meets company and regulatory standards for quality, inventory, production, sanitation, equipment usage, safety, and compliance. Manages seasonality in terms of production, understanding new products, recipes, processes, and production specifications. Collaborates with associates and third parties to ensure the team has resources to do their job effectively, sharing knowledge and training the team.

  Be a Techie

  Leverages digital tools to plan for and drive sales, improve the shopping experience, and elevate associate engagement. Utilizes handheld technology to make immediate business decisions related to production, training, and product quality. Adopts new tools and encourages others to use them.

  Be an Owner

  Drives the business results, ensuring commitment to operational excellence, planning for profitability, maintaining a neat, clean, and safe work area in the cafe, ensuring appropriate staffing levels, and accurate audit and compliance standards. Produces and displays merchandise according to the merchandise layout plan. Engages with other departments and third-party business partners for example, maintenance personnel, suppliers, equipment vendors, to ensure operational continuity.

  Be a Talent Ambassador

  Teaches and trains the team by identifying training needs, providing and developing necessary skills to deliver high-quality products to the members, encouraging career growth for team members, and sourcing new talent internally and externally to work on the team. Respects the individual, embraces differences in people, cultures, ideas, and experiences, creating a workplace where associates feel seen, supported, and connected through a culture of belonging, and helping to attract the best talent. Works as a team, builds strong and trusting relationships, communicates with impact, energy, and positivity to motivate and influence. Strengthens the team by helping develop and mentor others, recognizing others' contributions and accomplishments.

  Act with Integrity

  Maintains and promotes the highest standards of integrity, ethics, and compliance, models Walmart values to support and foster the culture, holds oneself and others accountable, and supports Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us. Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.

  Serve our Customers and Members

  Delivers results while putting the customer first. Serves our customers and members by making decisions based on reliable information, balancing short and long-term priorities, and considering how own work impacts the team's ability to deliver on our purpose for all stakeholders.

  Be a Talent Ambassador

  Teaches and trains the team by identifying training needs, providing and developing necessary skills to deliver high-quality products to the members, encouraging career growth for team members, and sourcing new talent internally and externally to work on the team. Respects the individual, embraces differences in people, cultures, ideas, and experiences, creating a workplace where associates feel seen, supported, and connected through a culture of belonging, and helping to attract the best talent. Works as a team, builds strong and trusting relationships, communicates with impact, energy, and positivity to motivate and influence. Strengthens the team by helping develop and mentor others, recognizing others' contributions and accomplishments.

  Be a Techie

  Leverages digital tools to plan for and drive sales, improve the shopping experience, and elevate associate engagement. Utilizes handheld technology to make immediate business decisions related to production, training, and product quality. Adopts new tools and encourages others to use them.

  Be an Owner

  Drives the business results, ensuring commitment to operational excellence, planning for profitability, maintaining a neat, clean, and safe work area in the cafe, ensuring appropriate staffing levels, and accurate audit and compliance standards. Produces and displays merchandise according to the merchandise layout plan. Engages with other departments and third-party business partners for example, maintenance personnel, suppliers, equipment vendors, to ensure operational continuity.

  Benefits

  Health benefits include medical, vision, and dental coverage. Financial benefits include 401(k), stock purchase, and company-paid life insurance. Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see here. Other benefits include short-term and long-term disability, company discounts, military leave pay, adoption and surrogacy expense reimbursement, and more. Live Better U is a company-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at here.

  Minimum Qualifications

  • 6 months experience in a fresh production department or 6 months experience supervising a team.
  • Must be 18 years of age or older.

  Preferred Qualifications

  • Additional relevant experience.
  • Leadership experience.
  • Experience with digital tools.

  Additional Information

  The hourly wage range for this position is $23.00 to $31.00*. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.