(USA) Cafe Lead

Position Summary

Develops, communicates, and implements processes and practices to meet business needs by collaborating with managers, coworkers, customers, and other business partners. Analyzes and applies information from multiple sources, monitors progress and results, and identifies and addresses improvement opportunities.

What you'll do...

• Develops and communicates processes to meet business needs.
• Collaborates with managers, coworkers, customers, and other business partners.
• Analyzes and applies information from multiple sources.
• Maintains an in-depth knowledge of business on the floor and backroom operations.
• Manages seasonality in terms of production.
• Ensures the cafe area meets company and regulatory standards for quality, inventory, production, sanitation, equipment usage, safety, and compliance.
• Maintains resources for the team to do their job effectively.
• Shares knowledge and trains the team.
• Leverages digital tools to plan for and drive sales, improve the shopping experience, and elevate associate engagement.
• Utilizes handheld technology to make immediate business decisions related to production, training, and product quality.
• Adopts new tools and encourages others to use them.
• Drives the business results ensuring commitment to operational excellence.
• Maintains a neat, clean, and safe work area in the cafe.
• Maintains appropriate staffing levels and accurate audits and compliance standards.
• Produces and displays merchandise according to the merchandise layout plan.
• Engages with other departments and third-party business partners for example, maintenance personnel, suppliers, equipment vendors to ensure operational continuity.
• Teaches and trains the team by identifying training needs, providing, and developing necessary skills to deliver high-quality products to the members.
• Encourages career growth for team members and sources new talent internally and externally to work on the team.
• Respects the individual: Embraces differences in people, cultures, ideas, and experiences.
• Works as a team, builds strong and trusting relationships, communicates with impact, energy, and positivity to motivate and influence.
• Strengthens the team by helping develop and mentor others, recognizing others' contributions and accomplishments.
• Acts with integrity: Maintains and promotes the highest standards of integrity, ethics, and compliance.
• Maintains and models the Walmart values to support and foster the culture.
• Holds oneself and others accountable, supports Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us.
• Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.
• Serves our customers and members: Delivers results while putting the customer first.
• Decides based on reliable information, balances short and long-term priorities, and considers how own work impacts the team's ability to deliver on our purpose for all stakeholders.
• Strives for excellence: Displays curiosity and a desire to learn, takes calculated risks, demonstrates courage and resilience.
• Drives continuous improvements, is open to and uses new technologies and skills, and supports others through change.

Be a Team Leader

• Supervises the team within the cafe.
• Manages members' needs to deliver on the business plan and contribute to the overall success of the club.
• Communicates the goals of the department.
• Executes company programs.
• Affirms policies and adheres to them.
• Advocates for the member, the associate, and the company.

Be an Expert

• Maintains an in-depth knowledge of business on the floor and backroom operations.
• Manages seasonality in terms of production.
• Collaborates with associates and third parties to ensure the team has resources to do their job effectively.
• Shares knowledge and trains the team.

Be a Techie

• Leverages digital tools to plan for and drive sales, improve the shopping experience, and elevate associate engagement.
• Utilizes handheld technology to make immediate business decisions related to production, training, and product quality.
• Adopts new tools and encourages others to use them.

Be an Owner

• Drives the business results ensuring commitment to operational excellence.
• Plans for profitability.
• Maintains a neat, clean, and safe work area in the cafe.
• Maintains appropriate staffing levels and accurate audits and compliance standards.
• Produces and displays merchandise according to the merchandise layout plan.
• Engages with other departments and third-party business partners for example, maintenance personnel, suppliers, equipment vendors to ensure operational continuity.
• Teaches and trains the team by identifying training needs, providing, and developing necessary skills to deliver high-quality products to the members.
• Encourages career growth for team members and sources new talent internally and externally to work on the team.

Be a Talent Ambassador

• Teaches and trains the team by identifying training needs, providing, and developing necessary skills to deliver high-quality products to the members.
• Encourages career growth for team members and sources new talent internally and externally to work on the team.
• Respects the individual: Embraces differences in people, cultures, ideas, and experiences.
• Works as a team, builds strong and trusting relationships, communicates with impact, energy, and positivity to motivate and influence.
• Strengthens the team by helping develop and mentor others, recognizing others' contributions and accomplishments.

Be a Leader

• Respects the individual: Embraces differences in people, cultures, ideas, and experiences.
• Works as a team, builds strong and trusting relationships, communicates with impact, energy, and positivity to motivate and influence.
• Strengthens the team by helping develop and mentor others, recognizing others' contributions and accomplishments.
• Acts with integrity: Maintains and promotes the highest standards of integrity, ethics, and compliance.
• Maintains and models the Walmart values to support and foster the culture.
• Holds oneself and others accountable, supports Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us.
• Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.
• Serves our customers and members: Delivers results while putting the customer first.
• Decides based on reliable information, balances short and long-term priorities, and considers how own work impacts the team's ability to deliver on our purpose for all stakeholders.
• Strives for excellence: Displays curiosity and a desire to learn, takes calculated risks, demonstrates courage and resilience.
• Drives continuous improvements, is open to and uses new technologies and skills, and supports others through change.

Benefits

Sam's Club offers competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!

• Health benefits include medical, vision, and dental coverage.
• Financial benefits include 401(k), stock purchase, and company-paid life insurance.
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting.
• Additional benefits include short-term and long-term disability, company discounts, military leave pay, adoption and surrogacy expense reimbursement, and more.
• The Live Better U is a company-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Minimum Qualifications

• 6 months experience in a fresh production department or 6 months experience supervising a team.
• Must be 18 years of age or older.

Preferred Qualifications

• Supervising a team.
• Food Handler Certification (Food Safety).

Primary Location

11920 NARCOOSSEE RD, ORLANDO, FL 32832-0000, United States of America