Café and Cafeteria Manager

Job Summary

The Café and Cafeteria Manager oversees daily operations of the College of Eastern Idaho’s campus café, cafeteria, and catering services, ensuring timely, efficient, and friendly service. This position supports a welcoming and efficient dining experience for students, faculty, staff, and campus visitors while maintaining high standards for quality, cleanliness, safety, and service.

Typical Job Functions

• Oversee daily operations of the café, cafeteria, and campus catering, ensuring timely, efficient, and friendly service.
• Supervise, train, and evaluate food service employees and student workers.
• Cook, serve, and replenish food to meet campus needs throughout operating hours.
• Maintain accurate inventory of food, beverages, supplies, and equipment; place orders as needed and control waste.
• Operate and oversee point-of-sale transactions, cash handling, deposits, and related records.
• Respond professionally to customer questions, concerns, and feedback.
• Maintain clean, organized, and safe kitchen, service, dining, storage, and equipment areas.
• Aid with menu planning, daily specials, pricing recommendations, and campus catering or special event support as assigned.
• Ensure compliance with college policies, departmental procedures, and applicable local, state, and federal regulations.
• Prepare reports, maintain records, and communicate operational needs to the appropriate administrator.
• Promote a positive, inclusive, and service-oriented environment for employees and customers.

Minimum Qualifications

• High school diploma or equivalent.
• Two years of previous supervisory experience in a café, cafeteria, restaurant, catering, or higher education food service environment.
• Experience with point-of-sale systems, balancing, budgeting, purchasing, menu planning, and cost control.
• Experience providing customer service in a fast-paced environment.
• Ability to supervise staff, organize workflow, and prioritize competing tasks.
• Knowledge of basic food preparation, sanitation, inventory control, and cash handling practices.
• Current ServSafe Manager certification or ability to obtain and maintain ServSafe Manager certification within the timeframe established by the College.
• Ability to work legally in the State of Idaho and meet College employment requirements.
• Able to work 8 hours on your feet.
• Active Idaho Driver’s License.

Additional Desired Qualifications

• Associate’s degree in culinary arts, hospitality, business management, or related field.
• Five years of supervisory experience in a café, cafeteria, restaurant, hospitality, business, management, or a related field.
• Current ServSafe Manager certification or equivalent food safety certification.
• Bilingual (Spanish).

Physical Demands And Work Environment

• Regular standing, walking, bending, reaching, and lifting throughout the workday.
• Carry supplies, stock inventory, operate kitchen and café equipment, and perform gross and fine motor tasks involving frequent use of hands.
• Lift or move items up to 30–50 pounds, such as product boxes, small equipment, or bulk ingredients.
• Extended periods of standing are typical during peak service hours, along with occasional kneeling, stooping, or reaching overhead to access storage areas.
• Work in an indoor café setting with exposure to food preparation equipment, hot surfaces, refrigeration units, and cleaning agents.
• Occasional temperature changes due to kitchen heat, open doors, or equipment operation.
• Noise levels can vary depending on customer volume and equipment use.

Benefits

The College of Eastern Idaho offers a comprehensive benefits package for qualifying employees, including:

• Affordable Health Plans
• Supporting Work-Life Balance
• Retirement Savings
• Life Insurance
• Educational Savings
• Exclusive Discounts

For more information, visit the Benefits Guide: Benefits Guide.