Business Systems & Information Design Analyst
Con Edison · New York, NY · 1 wk ago
On-siteInformation TechnologyOther
Responsibilities
- Support product, data applications, and artificial intelligence enhancements for CCEP by working with business teams in preparation for, during, and post engagements with digital product teams.
- Document requirements, facilitate individuals and teams navigating established processes, perform analytics and use case exploration tasks.
- Help troubleshoot business issues that require digital solutions.
- Work with business teams to understand the issue, discuss issue impact, and be able to communicate findings to manager and digital products peers with the appropriate escalation for what needs to be resolved.
- Gather, create, and execute on data and information business use cases that enhance performance tracking, optimize operational processes, improve customer targeting and acquisition, monitor and manage risk, and advise planning decision.
- Explore and discover opportunities to leverage new and existing data and tools to close gaps, reduce operational bottlenecks, and improve day to day program management.
- Propose ideas to business teams and manager for evaluation and consideration.
- Seek trends and patterns in data that identify risks. Document and communicate these findings for evaluation and consideration.
- Serve as business information consultant for reporting, metrics, and other analytics needed by any group within CCEP.
- Prepare project charters, work plans, business process guides, and guidance documents as needed to support use case delivery.
- Define project scope, map project schedule, articulate resource needs, and manage task execution.
- Support projects/ initiatives that are developed in this space.
- Perform other related tasks and assignments as required.
Qualifications
- Required Education/Experience: Bachelor's Degree and 3 years of work experience.
- Relevant Work Experience: 1+ year of experience with energy efficiency and/or demand management, energy, utility, buildings, real estate data, and knowledge of industry best practices and data standards, required. 2+ years of experience in a data & analytics, or data visualization role or similar, required.
- Demonstrated ability to manipulate, organize, and present data clearly to various audiences, required.
- Excellent written and oral communication, including data visualization, required.
- Analytical and critical thinker with demonstrated problem-solving skills and creativity, required.
- Ability to drive results by working collaboratively with various levels of stakeholders, required.
- Ability to translate business needs into data requirements, required.
- Must be able and willing to travel within Company service territory, as needed, required.
- Familiarity and experience with project management tools and software, methods and best practices, preferred.
- Experience running queries and using data tools and analytics platforms to transform large or complex data to usable insights and information, preferred.
- Understanding and knowledge of databases, data management best practices, SQL queries, preferred.
- Agility in learning and application of knowledge quickly, and iteratively, preferred.
- Familiarity with BI platforms like Power BI, Oracle BI, Tableau, or similar, preferred.