Business Systems & Data Analytics Manager

Responsibilities

• Own the Data Stack: Manage and optimize the Sisense BI platform, ensuring clean, consolidated data streams across all 4 business facilities.
• Advanced Analytics: Write custom SQL queries to evaluate inventory demand, track territory performance, and identify operational friction.
• Predictive Operations: Maintain and advance predictive analytics models and AI prompt engines to support smarter, automated decision-making.
• Enterprise Systems & CRM Management: Serve as the functional administrator for the core enterprise ERP system and Salesforce CRM infrastructure.
• Process Automation: Design, build, and deploy custom process flows within Salesforce to streamline customer lifecycle management and centralize touchpoints.
• Cross-System Integration: Assist leadership with technical due diligence and system integration during M&A onboarding activities.
• MuleSoft Platform Administration: Manage and maintain the MuleSoft Anypoint Platform, overseeing deployment, configuration, and health monitoring of Mule runtime engines across environments.
• Process Optimization & Cross-Functional Collaboration: Eliminate Silos: Partner with branch managers, customer service, and sales leaders to cascade data sets that support enterprise-level priorities.
• Drive Efficiency: Analyze delivery, dispatch, and inventory data sets to uncover margin-improvement opportunities and optimize supply chain logistics.

Qualifications

• Education: Bachelor’s degree in computer science, Data Analytics, Business Operations, or a related analytical field (or equivalent practical experience).
• Experience: 5+ years of experience in business systems analysis, data analytics, or operations technology leadership—ideally within distribution, logistics, or supply chain.
• Location Preference: This is an in-house position; it is preferred that the candidate lives within 60 miles of Decatur.