Business Systems Consultant

About the role

The Indiana Department of Revenue (DOR) is seeking a skilled Business Analyst to join our dynamic team. Located in 13 locations across Indiana, we administer over 65 tax types and annually process nearly $21 billion of tax revenue.

Responsibilities

• Aids in the development of technical standards and policies.
• Facilitates quality improvement efforts.
• Trains, guides, and advises lower-level Business Analysts.
• Formulates and defines system scopes and objectives.
• Creates process change through integration of new processes with existing ones.
• Communicates changes to impacted Business Systems teams.
• Establishes and maintains strategic partnerships with assigned customers.
• Develops or modifies moderately complex information or communication systems processes.
• Manages the expectations of customers, peers, vendors, and management.
• Facilitates the delivery of technical business solutions and products.
• Adapts to new information and scenarios and understands their implications.
• Applies system development methodologies to oversee systems modifications and initiatives.
• Uses logic and critical thinking to address issues efficiently and effectively.
• Understands how change management methodology aligns with and enhances project management and implementation.
• Led, encourages, and influences others to perform.
• Effectively communicates both orally and in writing.

Requirements

• Advanced knowledge of the organization's business systems and commercial business applications.
• Advanced knowledge of technical problems and solutions as they relate to the current and future business environment.
• Considerable knowledge of project management theories and practices and the ability to apply that knowledge.
• Advanced knowledge of fundamental concepts, system design, relationships between various elements of the overall solution.
• Ability to comprehend and translate business systems or application requirements in a meaningful and functional manner.
• Ability to apply system development methodologies to oversee systems modifications and initiatives.
• Ability to use logic and critical thinking to address issues efficiently and effectively.
• Ability to adapt to new information and scenarios and understand the implications of those changes.
• Knowledge of fundamental concepts, system design, relationships between various elements of the overall solution.
• Familiarity with using and interpreting data structures and relationships.
• Ability to understand how change management methodology aligns with and enhances project management and implementation.
• Ability to lead, encourage, and influence others to perform.
• Effectively communicate both orally and in writing.

Qualifications

• At least 3+ years of experience applying the outlined knowledge, skills, and abilities in a similar role may be considered.
• A degree is not required.
• Individuals should have the ability to perform essential functions with or without reasonable accommodation.

Skills

• Advanced knowledge of the organization's business systems and commercial business applications.
• Advanced knowledge of technical problems and solutions as they relate to the current and future business environment.
• Considerable knowledge of project management theories and practices and the ability to apply that knowledge.
• Advanced knowledge of fundamental concepts, system design, relationships between various elements of the overall solution.
• Ability to comprehend and translate business systems or application requirements in a meaningful and functional manner.
• Ability to apply system development methodologies to oversee systems modifications and initiatives.
• Ability to use logic and critical thinking to address issues efficiently and effectively.
• Ability to adapt to new information and scenarios and understand the implications of those changes.
• Knowledge of fundamental concepts, system design, relationships between various elements of the overall solution.
• Familiarity with using and interpreting data structures and relationships.
• Ability to understand how change management methodology aligns with and enhances project management and implementation.
• Ability to lead, encourage, and influence others to perform.
• Effectively communicate both orally and in writing.

Benefits

• Three (3) medical plan options (including RX coverage) as well as vision and dental plans.
• Wellness Rewards Program: Complete wellness activities to earn gift card rewards.
• Health savings account, which includes bi-weekly state contribution.
• Deferred compensation 457(b) account (similar to 401(k) plan) with employer match.
• Two (2) fully-funded pension plan options.
• A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to: 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers.
• Up to 15 hours of paid community service leave.
• Cumulative 180 hours of paid vacation, personal, and sick leave time off.
• 12 paid holidays, 14 on election years.
• Education Reimbursement Program.
• Group life insurance.
• Free Parking for most positions.
• Free LinkedIn Learning access.

Pay

The salary for this position traditionally starts at $61,022.00 but may be commensurate with education or work experience.

Schedule

This position is exempt from overtime compensation for additional work hours which may be required to complete essential functions or other assigned work.