Business Systems Consultant

What We Can Offer You

• Estimated Salary (Levels have variable responsibilities and qualifications):
  • Business Systems Consultant I: $75,500 - $97,000 plus annual bonus opportunity.
  • Business Systems Consultant II: $86,000 - $114,000, plus annual bonus opportunity.
  • Business Systems Consultant III: $99,000 - $133,500, plus annual bonus opportunity.
• 401(k) plan with a 2% company contribution and 6% company match.
• Work-life balance with vacation, personal time and paid holidays.

WHAT YOU'LL DO

• Build and maintain strong partnerships with internal stakeholders and external vendors.
• Serve as the primary liaison to ensure alignment, clear expectations, accountability, and successful delivery of business objectives.
• Gather, analyze, and document business needs related to vendor-supported systems, services, and processes.
• Partner with stakeholders to evaluate requests, define requirements, and support initiatives that improve operational effectiveness.
• Lead cross-functional efforts related to system enhancements, implementations, process improvements, and testing activities.
• Collaborate with business, technical, and vendor teams to ensure solutions meet business needs and deliver expected results.
• Monitor vendor performance, contractual commitments, and service level expectations.
• Support vendor governance activities, contract lifecycle management, and implementation efforts while identifying opportunities to improve quality, efficiency, and customer outcomes.
• Develop and maintain reports, dashboards, and performance metrics that provide meaningful business insights.
• Leverage data analysis to support operational decision-making, departmental budget planning, forecasting, compliance requirements, and continuous improvement initiatives.

WHAT YOU’LL BRING

• Knowledge of vendor management practices, including experience working with third-party providers, service level agreements (SLAs), contracts, or vendor performance management processes.
• Strong analytical, problem-solving, and critical-thinking skills, with the ability to interpret data, identify trends, uncover opportunities, and recommend practical solutions that drive business results.
• Experience building productive relationships and influencing outcomes across internal teams and external vendor partners. Ability to establish accountability while maintaining a collaborative, customer-focused approach.
• Excellent communication, facilitation, and presentation skills, with the ability to translate complex information into clear, actionable recommendations for a variety of audiences.
• Strong organizational skills and the ability to manage multiple priorities in a fast-paced environment while balancing operational, financial, and strategic objectives.
• You promote a collaborative culture, value different ideas and opinions, and listen courageously, remaining curious in all that you do.
• Able to work remotely with access to a high-speed internet connection and located in the United States or Puerto Rico.

PREFERRED

• Experience within insurance, financial services, healthcare, or another highly regulated industry.
• Experience with vendor governance, contract management, third-party risk management, or supplier performance oversight.
• Familiarity with reporting, data visualization, business intelligence, process improvement, or process automation tools.