Business Systems Analyst II- PLM Developer

Main Objective

Responsible for facilitating process improvements engaging business and IT, as well as design and/or configure, analyze, implement, test, and maintain the organization's on-premise and cloud computing applications.

Essential Duties And Responsibilities

• Shape business requirements by making recommendations and suggesting alternatives to proposed solutions.
• Install, configure, and manage the ThingWorx platform, including its components.
• Create and develop applications using ThingWorx Mashups, services, and data models.
• Implement UI/UX customizations, REST APIs, and extensions to support client requirements.
• Participate in design reviews and code reviews.
• Ensure solutions align with regulatory and compliance standards (e.g., FDA, ISO).
• Adhere to the Quality System Procedures and Change Control.
• Participate in delivery of projects.
• Respond, resolve, or escalate reported incidents.
• Ensure stability, integration, and integrity of production systems.
• Complete all QA Non-Conformance and Corrective Actions in a timely manner.
• Participate in assessment of application security and identity management requirements, where applicable.

Additional Duties & Responsibilities

• Follow established methodology for the identification and documentation of business requirements or use cases with acceptance criteria.
• Create functional design documents and other relevant documents maintaining adherence to the software development lifecycle.
• Develop and manage manual and automated test scripts.
• Support user acceptance testing and user training activities.
• Provide Level 2 and Level 3 on-call coverage support.

Specialized Skills

• Excellent communication skills and customer service orientation
• Knowledge of PTC Windchill and REST services
• Experience integrating ThingWorx with other systems
• Proficiency in JavaScript, Java, and SQL
• Experience with test management and automation tools is preferred
• Previous experience in Pharma or Medical Device industry would be preferable
• Awareness of Jira or Azure DevOps Practices

Education/Experience

• Bachelor's degree required
• 2 + years of relevant work experience required