Business Systems Analyst II

About the role

Arlington County's Department of Libraries is seeking a Business Systems Analyst II to lead the operations of technology matters as part of the Library’s Technology Unit, supporting the Library’s robust technology needs for the staff and the public. This position reports directly to the Information Technology Program Manager and requires coordination with major stakeholders across the County, including the Department of Technology Services (DTS), which maintains the enterprise-wide services and standards. Other stakeholders include Library vendors, Library staff, Library and departmental upper and middle management, and other department IT leads.

Responsibilities

• Lead the development and implementation of business systems solutions that support the Library’s mission and strategic goals.
• Collaborate with Library staff to understand their technology needs and develop strategies to meet those needs.
• Work closely with Library vendors to ensure that technology solutions align with the Library’s objectives and are cost-effective.
• Coordinate with DTS to maintain enterprise-wide services and standards, ensuring consistency and quality in technology implementations.
• Provide technical guidance and support to Library staff on the selection, configuration, and maintenance of technology tools and systems.
• Conduct regular assessments of technology infrastructure and recommend improvements to enhance efficiency and user experience.
• Develop and maintain documentation related to technology solutions, including user guides and system specifications.
• Stay current with emerging technologies and trends relevant to the Library’s operations and make recommendations for integration into existing systems.

Requirements

• Bachelor's degree in Computer Science, Information Systems, or a related field.
• Minimum of 5 years of experience in a similar role, preferably within a library setting.
• Proven ability to manage multiple projects simultaneously and prioritize tasks effectively.
• Strong analytical skills and the ability to troubleshoot complex issues.
• Excellent communication and interpersonal skills, with the ability to work collaboratively with diverse stakeholders.
• Experience with project management methodologies such as Agile or Scrum.
• Knowledge of Microsoft Office Suite, including Word, Excel, and PowerPoint.
• Experience with database management systems and programming languages such as SQL and Python.

Qualifications

• Ability to work independently and as part of a team.
• Strong problem-solving and decision-making skills.
• Passion for public service and a commitment to excellence in technology.

Skills

• Proficiency in Microsoft Office Suite.
• Experience with database management systems and programming languages such as SQL and Python.
• Understanding of enterprise-level IT architecture and best practices.
• Experience with project management methodologies such as Agile or Scrum.

Benefits

• Competitive salary commensurate with experience.
• Inclusive benefits package including health insurance, retirement savings plan, and paid time off.

Pay

Salary range: $70,000 - $90,000 annually, depending on qualifications and experience.

Schedule

Full-time position, Monday through Friday, 8:00 AM to 4:30 PM.