Business Systems Analyst II - Analytics

About the role

The Office of the Commissioner of the Revenue is seeking a Business Systems Analyst II - Analytics to advance organizational effectiveness through data-driven insights and technology enablement. This position designs, develops, and governs a comprehensive reporting and analytics framework that supports operational oversight, compliance, customer service, and strategic decision-making across tax administration functions.

Responsibilities

• Working closely with executive leadership, business units, technology partners, and external stakeholders to translate complex business needs into actionable analytics and technology solutions.
• Establishing standardized reporting.
• Developing interactive dashboards and external data feeds.
• Promoting data quality and integrity.
• Supporting continuous improvement and automation initiatives.