Business Systems Analyst, FSCM

Pay

Salary commensurate with experience and qualifications.

About the role

This on‑campus, in‑person Business Systems Analyst supports the PeopleSoft Financials Supply Chain Management (FSCM) system at Southern Methodist University (SMU). The role provides functional, business support, and maintenance for PeopleSoft/Oracle FSCM v9.2 (modules include General Ledger, Accounts Payables, Asset Management, Purchasing, ePro, Accounts Receivables, Billing, Contracts, Project Costing, Grants and Commitment Control). Responsibilities include application configuration, systems analysis, issue resolution, business process streamlining/re‑engineering, query/report writing, project management and integration support.

SMU is a university with more than 12,000 diverse students, offering small classes, research opportunities, leadership development, community service, international study and innovative programs. It serves approximately 7,000 undergraduates and 5,000 graduate students across eight degree‑granting schools.

Responsibilities

• Configure and analyze supported systems in collaboration with business units to meet requirements efficiently.
• Translate requirements to technical design and work with OIT staff to implement them.
• Document business processes and customizations using flowcharts and process documents.
• Research, replicate, and evaluate end‑user system problems and issues.
• Manage and approve PeopleSoft security requests and provide day‑to‑day operational system support.
• Perform system testing for new implementations, upgrades, and patches.
• Lead collaboration with business units on process support, re‑engineering, streamlining and adoption of best practices.
• Provide backup functional administrative duties, daily processing, customer service, passive event processing, and help resolve system errors.
• Ensure accuracy of third‑party vendor files, file transmissions, and other operational processes.
• Run test processes to verify accuracy of configurations and settings.
• Project manage technology integrations and enterprise‑level solutions.
• Design system specifications and work with Business and Finance Services functional leads, OIT developers, and staff to develop or modify programs/reports.
• Use PeopleSoft Query, Oracle SQL, Gideon Taylor eForm framework, Unified Functional Testing and other tools to generate reports and validate data for campus end users.
• Occasionally work evenings or weekends during system upgrades or critical issue resolution.

Requirements

• Bachelor’s degree required, preferably in Computer/Management Information Systems or Computer Science.
• Minimum three (3) years of experience in a functional or business analyst capacity, preferably supporting PeopleSoft Financials Supply Chain Management (FSCM).
• Experience implementing FP&A systems, budgeting, forecasting, workforce planning, scenario modeling, financial reporting, planning‑model design, workflow configuration, and dashboard development is a plus.
• Strong interpersonal and verbal communication skills; ability to communicate broadly across the university and maintain effective relationships.
• Strong written communication skills and a customer‑service orientation.
• Ability to manage multiple technical projects in a timely, cost‑effective manner; strong organizational, planning and time‑management skills.
• Demonstrated experience in systems maintenance (upgrades, patches), configuration, testing and end‑user support.
• Proficiency in system troubleshooting, issue resolution and root‑cause analysis.
• Ability to gather and document business requirements and translate them into system configurations and solutions.
• Strong working knowledge of PeopleSoft FSCM processes, PS Query, and MS Office (e.g., Excel).
• Knowledge of procure‑to‑pay integration preferred.
• Familiarity with PeopleSoft Financials, PeopleSoft App Designer and other business tools preferred.

Physical Demands

Position requires sitting for long periods of time.

Benefits

SMU offers a competitive array of health and related benefits, including medical, dental, and vision plans, as well as wellness programs. The university provides retirement programs, tuition benefits, and a variety of professional and personal development opportunities.

Schedule

Regular shift, full‑time.