Business Systems Analyst
Koch Technology’s Learning Enablement Solutions team is seeking a motivated, detail-oriented Business Systems Analyst with high technical aptitude and strong critical thinking to partner with stakeholders on strategic learning and development initiatives.
About the role
You will translate business goals into actionable technical requirements, drive feature enhancements, analyze learning data, validate solutions, and ensure alignment with business objectives—all while working independently in a fast-paced environment. Strong interpersonal, collaboration, and communication skills are essential.
Responsibilities
- Partner with business stakeholders to understand strategic goals and needs, translating them into actionable technical requirements and well-defined solutions.
- Lead or participate in discussions to define system designs and business requirements, developing clear and detailed documentation including user stories and test cases.
- Collaborate with product owners and cross-functional teams to drive feature enhancements and ensure solutions meet business needs and priorities.
- Support new onboarding and implementation activities including configuration validation and go-live readiness.
- Lead or participate in production support efforts, resolving system issues and escalations while ensuring system stability and performance.
- Identify opportunities for process and system improvements to accelerate and optimize current ways of working.
- Foster personal and team development by sharing knowledge and growing capabilities.
Requirements
- Experience working as a Business Systems Analyst or in a similar role supporting business and technology solutions.
- Experience gathering, documenting, and validating business requirements, user stories, process flows, test cases, or other business analysis artifacts.
- Experience partnering with business stakeholders and technical teams to deliver technology solutions.
- Experience identifying business process improvement opportunities and recommending technology-enabled solutions.
- Experience analyzing data or using insights to support business decisions, system improvements, or problem resolution.
Qualifications
- Experience with a Learning Management System (LMS) or other learning technology platforms, such as Cornerstone Galaxy.
- Experience working closely with product teams, flexible development methodologies, or software development lifecycles.
- Experience working in an Agile environment or supporting Agile product teams.
- Knowledge of and experience working with HR data and systems.
- Experience in supporting global customers and working across diverse, cross-functional teams.
- Familiarity with service ticketing systems such as ServiceNow.
- Experience supporting system integrations or data migrations.
- Demonstrated curiosity and enthusiasm for learning new tools and technologies.
Location
This role can be located in Wichita, KS, Atlanta, GA, or Plano, TX and requires an in-office presence with flexibility. This role is not eligible for VISA sponsorship.
Pay
Compensation is market-based and may vary by candidate knowledge, skills, abilities, and geographic location. Speak to your recruiter for details.
Benefits
- Medical, dental, and vision coverage
- Flexible spending and health savings accounts
- Life insurance, ADD, and disability coverage
- Retirement savings plan
- Paid vacation and time off
- Educational assistance
- Infertility assistance, paid parental leave, and adoption assistance (eligibility criteria apply)