Business Systems Analyst

The Learning Enablement Solutions team within Koch Technology is seeking a motivated, detail‑oriented Business Systems Analyst with high technical aptitude and strong critical‑thinking skills. In this role you will partner closely with stakeholders to understand strategic goals and implement solutions that enable learning and development initiatives, driving feature enhancements, analyzing people and learning data, validating solutions, and ensuring alignment with business objectives while working independently in a fast‑paced environment.

Our Team

The Learning Enablement Solutions team supports the tools, systems, and processes that empower employees to grow, develop, and perform at their best, creating lasting value. We partner with business capabilities across Koch to deliver and continuously improve technical solutions that enable meaningful learning experiences enterprise‑wide.

Location

This role can be based in Wichita, KS; Atlanta, GA; or Plano, TX and requires an in‑office presence with flexibility. The position is not eligible for VISA sponsorship.

Responsibilities

• Partner with business stakeholders to understand strategic goals and needs, translating them into actionable technical requirements and well‑defined solutions.
• Lead or participate in discussions to define system designs and business requirements, developing clear documentation including user stories and test cases.
• Collaborate with product owners and cross‑functional teams to drive feature enhancements and ensure solutions meet business priorities.
• Support new onboarding and implementation activities, including configuration validation and go‑live readiness.
• Lead or participate in production support efforts, resolving system issues and escalations while maintaining system stability and performance.
• Identify opportunities for process and system improvements to accelerate and optimize current ways of working.
• Foster personal and team development by sharing knowledge and growing capabilities.

Basic Qualifications

• Experience as a Business Systems Analyst or in a similar role supporting business and technology solutions.
• Experience gathering, documenting, and validating business requirements, user stories, process flows, test cases, or other analysis artifacts.
• Experience partnering with business stakeholders and technical teams to deliver technology solutions.
• Experience identifying business process improvement opportunities and recommending technology‑enabled solutions.
• Experience analyzing data or using insights to support business decisions, system improvements, or problem resolution.

Preferred Qualifications

• Experience with a Learning Management System (LMS) or other learning technology platforms, such as Cornerstone or Galaxy.
• Experience working closely with product teams, flexible development methodologies, or software development lifecycles.
• Experience working in an Agile environment or supporting Agile product teams.
• Knowledge of and experience working with HR data and systems.
• Experience supporting global customers and collaborating across diverse, cross‑functional teams.
• Familiarity with service ticketing systems such as ServiceNow.
• Experience supporting system integrations or data migrations.
• Demonstrated curiosity and enthusiasm for learning new tools and technologies.

Benefits

• Medical, dental, vision coverage, flexible spending and health savings accounts.
• Life insurance, accidental death and dismemberment (ADD), disability coverage.
• Retirement plans.
• Paid vacation and time off.
• Educational assistance.
• Potential infertility assistance, paid parental leave, and adoption assistance (eligibility varies by region).
• Resources and support for physical, financial, and emotional wellbeing.