Business Systems Analyst

About the Role

IJW Whiskey Company, LLC (IJW) is a dynamic, fully integrated spirits company with the largest independent library of aged Kentucky bourbon and rye. Founded in 2017, we have established a global presence with offices in Beverly Hills, Louisville, and Tokyo, along with a 40-acre campus in Danville. Our growth includes a new whiskey distillery in Shelbyville, KY (completion early 2026) and a Japanese distillery in Chitose (completion late 2026).

We’re seeking a highly organized, technically curious Business Systems Analyst to join our Los Angeles team. This role sits at the intersection of business, systems, and data—supporting critical applications, leading ERP-related initiatives, and turning data into actionable insights. You’ll act as a key point of contact for the LA office, providing hands-on application support while playing a central role in system implementations and improvements.

Responsibilities

• Business Analysis & Strategic Insights
  • Partner with stakeholders to understand workflows, challenges, and opportunities for improvement
  • Translate business needs into clear system and reporting requirements
  • Use data to generate insights that support strategic decision-making
  • Document processes, user stories, and workflows to support solution design
• Systems & Application Support
  • Provide day-to-day application support (not development) for ERP systems (e.g., SAP, QuickBooks), internal tools, and business applications
  • Troubleshoot and resolve system and user issues, ensuring minimal disruption
  • Support and maintain SharePoint sites and other internal or visitor-facing applications
  • Serve as the go-to IT support resource for the LA team
• Project Delivery & ERP Implementation
  • Act as the main point of contact for system implementations, particularly ERP-related initiatives
  • Lead or support projects from an IT perspective, functioning similarly to a project manager
  • Coordinate across business stakeholders, IT teams, and external vendors
  • Support project planning, timelines, testing (UAT), and successful rollout
  • Bring structure, organization, and accountability to large-scale initiatives
• Data, Reporting & Analytics
  • Build and maintain dashboards and reports using Power BI
  • Work with SQL tables and underlying data to extract, analyze, and present insights
  • Ensure data accuracy, consistency, and usability across systems
  • Translate data into meaningful insights for operational and executive decision-making
• Process Improvement & Governance
  • Identify opportunities to streamline processes, reduce manual work, and improve system usage
  • Support intake, prioritization, and tracking of system enhancements
  • Maintain clear documentation for systems, processes, and configurations

Requirements

• 4+ years of experience in a Business Systems Analyst or similar hybrid systems/application support role
• Hands-on experience supporting and/or implementing ERP systems (e.g., SAP, QuickBooks, or similar)
• Strong experience with Power BI (dashboards, reporting, data visualization)
• Minimum one year experience with Microsoft Power Automate
• Working knowledge of Microsoft SQL
• Exposure to large-scale system implementations or projects (project coordination or delivery)
• Experience in application support
• Familiarity with SharePoint and basic web/design concepts is an asset

Skills

• Strong analytical skills with the ability to translate data into business insights
• Highly organized with strong attention to detail
• Excellent communication and listening skills; able to translate business needs into solutions
• Proven ability to manage multiple priorities and work cross-functionally
• Proactive, reliable, and solutions-oriented with a strong focus on team fit

Qualifications

Bachelor's degree in Computer Science, Information Technology, or a related field is preferred.