Business Systems Analyst

Job Responsibilities And Essential Functions

• Design, develop and deliver custom reports and dashboards across myEvolv, HR/Payroll, LMS and other internal/external systems.
• Build and support advanced analytics solutions using Power BI/Tableau, including semantic models, DAX, ETL processes and shared datasets.
• Integrate organizational data from multiple systems to enable unified analytics, regulatory reporting and operational insights.
• Train staff in accessing, interpreting and leveraging reports to support data driven decision making.
• Perform ongoing data validation, reconciliation and quality assurance across systems.
• Develop custom business applications and tools using Power Apps, SharePoint, Python, SQL or other relevant frameworks.
• Enhance existing internal applications and automations to improve workflows, productivity and system usability.
• Support development projects that require integration between the EHR, HR/Payroll system, training systems and other enterprise platforms.
• Participate in the design and deployment of new functionality within agency systems, including custom forms, workflows, APIs and scripts.
• Provide technical consultation on system limitations, best practices and design recommendations.
• Ensure Microsoft 365 solutions (SharePoint, Teams, Power Platform) follow agency governance, compliance and security standards.
• Design, build, and support workflow automations using Power Automate, scripting and integrations with third party APIs.
• Automate business processes across multiple platforms (EHR, HRIS, LMS, Finance, etc.).
• Optimize existing automations to improve performance, reliability and scalability.
• Assist with system configuration, data extraction, form enhancements, reporting functions and workflow improvements within myEvolv.
• Support EHR upgrades, testing, validation and implementation of new modules.
• Troubleshoot and resolve EHR related data and reporting issues in collaboration with the HIS and Technical teams.
• Document and track EHR assistance, development changes and system updates.
• Lead or support assigned IT and EHR projects, ensuring timely delivery and cross team collaboration.
• Maintain accurate project status, documentation and communication with stakeholders.
• Assist other team members during high volume periods, outages or cross functional initiatives.
• Provide end user training, guidance and issue resolution as needed.
• Maintain strict compliance with HIPAA, information security standards and agency policies.
• Implement and uphold data governance practices ensuring data integrity, accuracy and consistency.
• Monitor emerging technologies and recommend enhancements to improve system performance and business capabilities.

Other Requirements

• Working knowledge of Microsoft Word, Excel and PowerPoint.
• Strong overall IT aptitude and technical capability.
• High level of attention to detail; organized, accurate and dependable.
• Excellent interpersonal and communication skills with the ability to work effectively with diverse personality types.
• Valid driver’s license and reliable transportation.
• Availability for after hours or on call support during emergencies or planned system maintenance.