Business Systems Analyst - AI Automation
Bitovi · Durham, NC · 1 wk ago
RemoteRemoteEducation$126k–$202k/yrFull-time
What You'll Do
- Reduce rework and cycle time by translating business needs into structured, implementation-ready AI automation requirements
- Improve delivery predictability by defining clear workflow boundaries, system interactions, human-in-the-loop controls, and acceptance criteria
- Enhance employee and operational outcomes by ensuring AI automations are designed with governance, traceability, scalability, and measurable impact in mind
- Advance Avalara's AI-first execution by identifying high-value transformation and agentic automation opportunities across business workflows
Bar Raiser Expectations
- Hold high standards for clarity, documentation quality, traceability, and business process rigor
- Use structured analysis and data to reduce ambiguity, automation failure points, and downstream rework
- Challenge unclear requirements early to protect delivery timelines and automation quality
- Share best practices and improve requirement documentation standards for AI automation and transformation initiatives
- Leave processes, playbooks, and requirement frameworks stronger and more scalable than they were before
What Your Responsibilities Will Be
- Requirements Discovery & Process Analysis
- Partner with stakeholders and AI Automation Engineers to gather, analyze, and document AI automation requirements
- Map and document current-state and future-state processes, identifying transformation opportunities
- Create detailed user stories, business rules, and acceptance criteria that are implementation-ready
- Collaborate with architects and AI Automation Engineers to validate feasibility, governance, and solution design
- Data & Interface Analysis
- Analyze data flows across systems and document transformation, validation, and context requirements
- Define field-level mappings, prompt and input requirements, exception scenarios, auditability needs, and reconciliation rules
- Support A2A, MCP, API contract reviews and ensure traceability
- Delivery Enablement & Collaboration
- Participate in backlog grooming and sprint planning
- Support testing and UAT validation
- Facilitate alignment between stakeholders, AI Automation Engineers, architects, and delivery teams
- Governance & Continuous Improvement
- Standardize requirement templates and documentation practices
- Support change management for workflow, model, prompt, and automation enhancements
- Improve requirement quality and automation maturity across the organization
- Drive clarity that accelerates responsible AI adoption and improves overall delivery predictability
Pay Range Details
- Colorado: $126,000-$201,600 (annually)
- Washington: $126,000-$222,800 (annually)
- California: $126,000-$244,000 (annually)
- NYC: $139,200-$244,000 (annually)