Business Systems Analyst 3

The University of Chicago biomedical enterprise houses three entities: the Biological Sciences Division (BSD), the University of Chicago Medicine (UCM), and the Pritzker School of Medicine. Collectively called UCM, we are one of the nation's leading academic medical institutions and have been at the forefront of discovery, education, and clinical care since 1927. Located 20 minutes south of downtown Chicago, our Hyde Park main campus provides a single environment for learning, world-renowned basic science and clinical research, and outstanding clinical care.

About the Department

The Biological Sciences Division (BSD) is the largest academic unit within the University, comprising faculty from ten basic science departments, 13 clinical departments, and several centers and institutes. Approximately 1,300 faculty and 3,000 staff members collaborate across the organization to achieve the following mission, vision, and values:

• Mission: As part of the University of Chicago, we pursue globally impactful solutions to seemingly unsolvable challenges. Through rigorous research, innovative education, and comprehensive care and healing, we collaborate on life-changing advancements that create meaningful results for our community and the world, including a greater, more equitable future for all.
• Vision: Together, we elevate the human experience with knowledge and health care.
• Values:
  • Commit to Excellence: We contribute our exceptional talents to all we do and empower the same spirit of excellence in others.
  • Embrace Curiosity: We stay open to new ideas, champion diverse perspectives, and drive a culture of thoughtful risk-taking to deliver transformative innovation.
  • Embody Equity: We identify systemic issues and then foster change to drive a more equitable environment inclusive of diverse people, ideas, and fields of science.
  • Grow Together: We meaningfully collaborate with one another to create something bigger than we could ever achieve alone.
  • Make a Difference: We lead with heart and compassion in all our interactions. We create positive change in our areas of influence, whether expanding scientific inquiry, developing the next generation of leaders, or healing our community.
  • Take Ownership: We accomplish what we say we will and hold ourselves and one another accountable for our actions.

About the Role

The Business Systems Analyst 3 uses best practices and knowledge to develop new and existing systems. This role solves problems and anticipates evolving business requirements to identify, design, and implement appropriate process improvements, systems alternatives, and/or enhancements to current systems. The analyst designs, develops, and manages analytical solutions to support operational and strategic decision-making, performs data analysis, reporting, and workflow evaluation, and ensures data integrity and system reliability. The role serves as a liaison between IT and business units, acting as a project manager on system upgrades, enhancements, testing, and end-user support.

Responsibilities

• Leads medium-sized teams for medium-duration projects (up to 8 months) and/or system support and optimization.
• Directs and maintains communication with all team members to ensure conformance with requirements of each project and user expectations.
• Directs and monitors the activities of team members; provides input for peer reviews.
• Authors and reviews policies and procedures, technical and/or support documentation.
• Develops collaborative and productive relationships with customer base.
• Leads design and validation sessions to determine system requirements and review development.
• Identifies and pursues opportunities for process improvements.
• Performs business process analyses, needs assessments, and preliminary cost/benefit analyses.
• Solves complex problems relating to computer equipment capacity, limitations, and operation time.
• Translates business and user needs into system requirement specifications using a thorough understanding of business systems and industry requirements.
• Recommends process improvements in existing applications and revises existing system logic difficulties as necessary.
• Designs, develops, and implements new applications, systems architecture, network systems, and applications infrastructures.
• Communicates and presents system enhancements and/or alternatives to colleagues in IT management.
• Performs other related work as needed.

Requirements

• Minimum requirements include a college or university degree in a related field.
• 5-7 years of work experience in a related job discipline.

Qualifications

• Bachelor’s degree in Information Technology, Business, or a related field.
• 5 years of professional experience, including at least 3 years with Epic PB (reporting, extracts, security, charge router, workqueue setup).
• Experience acting as a liaison between IT and business units, supporting upgrades, enhancements, and workflow improvements.

Skills

• Strong knowledge of revenue cycle operations and Epic PB systems (reporting, extracts, charge router, workqueue setup).
• Proficiency in SQL, data querying, reporting tools (Power BI, Crystal Reports, or similar), and basic scripting.
• Excellent verbal and written communication; ability to explain technical concepts to non-technical staff.
• Analytical and problem-solving skills with attention to detail.
• Ability to manage projects and priorities independently while collaborating in cross-functional teams.
• Commitment to confidentiality and handling sensitive University information responsibly.
• Epic Resolute Professional Billing expertise.
• Experience with data querying, reporting, data migration, data integrity, and system testing.
• Understanding of system integration, client/server applications, and full development lifecycle (strongly preferred).

Working Conditions

• Office setting; remote/hybrid.
• Able to sit and stand for extended periods.

Pay

$90,000.00 - $130,000.00 per year.

Benefits

The University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off. Information about the benefit offerings can be found in the Benefits Guidebook.