Business Systems Analysis Analyst (Oracle Billing Systems)

Are you ready to make an impact at DTCC? Work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development. We are at the forefront of innovation in the financial markets and are committed to helping our employees grow and succeed.

Pay and Benefits

• Competitive compensation, including base pay and annual incentive
• Comprehensive health and life insurance and well-being benefits, based on location
• Pension / Retirement benefits
• Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being

DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).

About the Role

As a member of the IT Enterprise Architecture Data & Corp Tech department and the Billing & Tax Systems team, this role provides an exciting opportunity to develop expertise in both business analysis and enterprise platform administration while supporting DTCC's critical billing and revenue management functions.

The Business Systems Analyst will work closely with technology, operations, finance, and vendor partners to support Oracle Revenue Management and Billing (ORMB) and related applications. Through hands-on participation in requirements gathering, production support activities, system testing, process improvement initiatives, and platform administration tasks, you will build the knowledge and technical foundation required to progress into an ORMB Systems Administrator role. You will contribute to operational excellence by helping maintain system stability, supporting business stakeholders, identifying opportunities for automation and optimization, and ensuring the accuracy and reliability of critical billing processes.

Responsibilities

• Assist in the administration and support of Oracle Revenue Management and Billing (ORMB) application
• Provide production support for billing users by troubleshooting and resolving system and billing-related issues
• Support ORMB system configuration activities, including fee setup, price assignments, price lists, entity hierarchies, and business rules
• Assist with user access management, testing, and validation of system changes
• Work with business and technical teams to investigate and resolve application issues
• Maintain system admin documentation and procedures

Note: The responsibilities of this role are not limited to the details above.

Qualifications

• Entry Level – internship experience highly preferred
• Bachelor's degree in Computer Science, Information Systems, Business Systems Management, or related degree is required

Skills

• Strong analytical and problem-solving skills with the ability to investigate issues, evaluate data, and identify practical solutions
• Demonstrated interest in technology, enterprise applications, systems administration, or business systems analysis
• Ability to learn complex business processes and technical concepts in a fast-paced environment
• Strong verbal and written communication skills with the ability to interact effectively with both technical and non-technical stakeholders
• Excellent organizational skills and attention to detail with the ability to manage multiple priorities
• Self-motivated learner who demonstrates curiosity, initiative, and a commitment to continuous professional development
• Ability to work collaboratively within cross-functional and geographically distributed teams
• Foundational understanding of databases, SQL, software development lifecycle concepts, or enterprise applications is preferred
• Experience with Microsoft Excel, Word, PowerPoint, and collaboration tools such as Teams

Bachelor's degree in Information Systems, Computer Science, Business, Finance, Accounting, or a related field, or equivalent relevant experience.

Pay

The salary range is indicative for roles at the same level within DTCC across all US locations. Actual salary is determined based on the role, location, individual experience, skills, and other considerations.