Business Support Coordinator

Responsibilities

• Gather, compile, and verify information and enters it into documents such as reports, presentations or forms; and office systems such as databases or spreadsheets.
• Provide data entry of provider contacts and documentation into business systems.
• Cook up activities related to annual AFH certifications.
• Code and sort documents to be processed or filed.
• Make standard calculations to compile and report statistics.
• Respond to, or redirect, routine inquiries from external or internal sources about our company, its activities, or processes to ensure callers/visitors are answered promptly.
• Perform other routine administrative activities according to our established procedures. These activities may include answering telephones, taking messages, photocopying, filing, and operating office equipment.

Requirements

• Minimum of 1 year of experience in administrative support with data entry experience.
• 1 year of experience with Microsoft Office Applications.
• Reside in the State of WI or neighboring state.
• Prior experience working in long term care programs (family care, family care partnership, IRIS, PACE).
• Type 50-55 words per minute.
• 1 year of customer service experience, specifically speaking directly with customers.

Qualifications

• Minimum of 1 year of experience in administrative support with data entry experience.
• 1 year of experience with Microsoft Office Applications.
• Reside in the State of WI or neighboring state.
• Prior experience working in long term care programs (family care, family care partnership, IRIS, PACE).
• Type 50-55 words per minute.
• 1 year of customer service experience, specifically speaking directly with customers.

Skills

• Data Entry
• Microsoft Office Applications
• Customer Service

Benefits

• Medical
• Dental
• Vision
• 401(k) Retirement Savings Plan
• Time Off (including paid time off, company and personal holidays, paid parental and caregiver leave)
• Short-term and long-term disability
• Life Insurance
• Many other opportunities

About the Role

Support the certification process for Adult Family Homes (AFH) for Wisconsin's Long Term Care program (Inclusa).

Schedule

Monday - Friday, 8-4:30 pm CST

Pay

$38,000 - $45,800 per year