Business Support Coordinator

Responsibilities

• Gather, compile, review, and analyze data and information from multiple sources.
• Interface with internal and external customers, providing quality service that supports organizational business needs.
• Relay information to stakeholders and ensure materials are created and distributed.
• Provide day-to-day Procore user support, including template management, submittals and vendor data support, standards enforcement, and workflow configuration.
• Cook Procore training to project teams and support new project onboarding.
• Maintain Procore work instructions and user guides.
• Support Project Information Database data entry, record audits, status updates, and cross-system reconciliation.
• Provide support as needed on data quality reviews, user support, and health check data collection for other Project Management tools, such as P6, Cobra, Empower.

Requirements

• High school diploma or equivalent and 2 years of related experience.
• Excellent verbal and written communication skills in English.
• Knowledge of administrative and office procedures, including word processing, file/records management, and workplace terminology.
• Ability to read, interpret, and clearly communicate information and ideas in writing.
• Proficiency with Microsoft Office (Word, PowerPoint, Excel).
• Demonstrated working knowledge of Procore as used at INL, including project setup, permission structures, process workflows, document control, and administration.
• Experience as a Vendor Data Coordinator (vendor data submittals/processing).
• Familiarity with INL's capital project environment, PMO governance structure, and how enterprise PM tools integrate across the project lifecycle.
• Experience with data entry, record management, or process documentation in a project-based environment.

Qualifications

• High school diploma or equivalent and 2 years of related experience.
• Excellent verbal and written communication skills in English.
• Knowledge of administrative and office procedures, including word processing, file/records management, and workplace terminology.
• Ability to read, interpret, and clearly communicate information and ideas in writing.
• Proficiency with Microsoft Office (Word, PowerPoint, Excel).
• Demonstrated working knowledge of Procore as used at INL, including project setup, permission structures, process workflows, document control, and administration.
• Experience as a Vendor Data Coordinator (vendor data submittals/processing).
• Familiarity with INL's capital project environment, PMO governance structure, and how enterprise PM tools integrate across the project lifecycle.
• Experience with data entry, record management, or process documentation in a project-based environment.

Skills

• Administrative and office procedures.
• Microsoft Office (Word, PowerPoint, Excel).
• Procore.
• Data entry.
• Record management.
• Vendor data coordination.
• Project management tools integration.

Benefits

• Medical, Dental, Vision, and Flexible Spending Accounts.
• 401(k) with a 4.2% employer contribution and up to 4.8% match (regular positions) or self-contribute access (postdoctoral positions).
• Paid time off (personal leave).
• Employee Education Program (tuition assistance for eligible positions).
• Comprehensive Relocation Package.

Pay

$20.31/hr.-$32.50/hr.

Schedule

9x80 schedule with every other Friday off.