Business Program Manager Project Intern (GBS SMB) - 2026 Start (BS/MS)

Responsibilities

• Program Coordination
• Cross-Functional Support: Assist in coordinating projects across Sales, Shop, and Marketing teams to ensure alignment on SMB growth goals.
• Workflow Optimization: Own small internal projects to improve team workflows, tooling efficiency, and client experience.
• Onboarding: Assist with the onboarding process and early-stage support for new TikTok Shop advertisers.
• Insights & Enablement
• Reporting: Participate in business performance tracking by preparing campaign documents and maintaining simple performance reports/dashboards.
• Localization: Help localize and adapt playbooks, narratives, and product materials for the Americas market context.
• Documentation: Maintain business requirements documentation (BRD) and support internal communication channels.

Qualifications

• Currently enrolled in a Bachelor’s or Master’s degree (Business, Marketing, Communications, Information Systems, or related).
• Strong written and verbal communication skills.
• Detail-oriented, organized, and proactive in execution.
• Interest in digital advertising, e-commerce, and SMB growth.
• Ability to work in a fast-paced, cross-functional environment.
• Prior internship or project experience in operations, program management, or consulting.