Client Solutions Manager Project Intern (GBS) - 2026 Start (BS/MS)

Responsibilities

• Manage and grow post-sale client relationships in your book of business, work with a consultative approach and become an expert in your managed industries
• Become an expert in TikTok solutions for businesses of all sizes and adapt recommendations quickly to suit varying client business goals
• Grow revenue, educate and lead upsell conversations with clients post initial sale
• Spearhead client education on products and product updates to advise on the best approach to drive business outcomes for clients and agencies
• Lead measurement strategies for clients, tracking metrics and finding insights to drive "test and learn" mindset in clients, working closely with Latam TikTok Measurement Team
• Consult and coach clients and agencies to achieve greater results on TikTok solutions
• Demonstrate expertise in all matters relevant to your book of business, including escalation and troubleshooting to resolve client issues

Qualifications

• Must be willing to work out of our office in Miami, FL
• Experience in digital marketing and understanding of digital platforms ecosystem
• Experience in account management / client services roles (external or internal)
• Ability to analyze data and identify insights to optimize results
• Track record of supporting revenue goals
• Experience in performance advertising and managing significant, complex and scaling challenges
• High written and oral proficiency in Spanish and English is required due to frequent communications with stakeholders based in Spanish-speaking markets