Client Solutions Intern (GBS-NA) - 2027 Summer

TikTok's Global Business Solutions (GBS) team is at the forefront of driving advertising innovation, offering scalable solutions for brands to connect with audiences in meaningful ways. Our Enterprise Ad Sales team partners with some of the largest global brands, enabling them to leverage TikTok’s unique platform to drive business impact. The GBS team thrives on creativity, collaboration, and results.

About the role

As a Client Solutions Intern, you will play a key supporting role in the day-to-day operations of the North America Client Solutions team. You will assist in the creation and maintenance of internal dashboards, monitor key performance metrics, and build new reporting views to help track product adoption and business performance.

Our internship program offers students hands-on experience, industry exposure, and opportunities to apply their knowledge to real-world challenges while building a strong foundation for personal and professional growth. Interns will gain practical experience, explore potential career paths, and participate in social events, learning programs, and development workshops alongside industry professionals.

Responsibilities

• Support internal control processes, data organization, and reporting.
• Provide day-to-day analytical support to the Client Solutions team across key operational and strategic tasks.
• Collaborate with cross-functional teams to ensure clear, accurate, and structured reporting.
• Assist with tracking and analyzing operational and financial metrics, including budgets and purchase orders.
• Support the sales team by answering questions and clarifying product and performance metrics.
• Prepare analytical reports and strategic materials for business reviews and leadership forums.

Requirements

• Currently pursuing a Bachelor's degree in Business Administration, Economics, Engineering, Marketing, Data Analytics, or a related field.
• Strong analytical and problem-solving skills, with an interest in metrics, performance tracking, and business strategy.
• Proficiency in Excel and/or Google Sheets, including pivot tables, formulas, and charts.
• Strong attention to detail and ability to organize and analyze data accurately.
• Willingness to learn and collaborate in a fast-paced, cross-functional environment.

Preferred Qualifications

• Familiarity with BI tools such as Looker, Tableau, or Power BI.
• Interest in digital media, technology, advertising, or data analytics.

Benefits

• Day one access to health insurance, life insurance, and wellbeing benefits.
• 10 paid holidays per year and paid sick time (56 hours if hired in the first half of the year, 40 if hired in the second half).
• Eligibility for housing allowance if not working 100% remote.

Pay

The hourly rate for this position is $23.75.

About TikTok

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, with offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

We strive to do great things with great people, fostering curiosity, humility, and a desire to make an impact. Every challenge is an opportunity to learn and innovate as one team, embracing an "Always Day 1" mindset to achieve meaningful breakthroughs.