Business Operations Lead

About the role

We’re hiring a BizOps teammate to take on high-leverage, cross-functional work across the company. You’ll partner with founders, product, engineering, and GTM to drive strategy, stand up new initiatives from 0→1, and own critical operational workflows as we scale. The role blends structured strategic thinking with hands-on execution. You’ll operate as an internal problem-solver who moves seamlessly between analysis, product work, and customer-facing projects.

Responsibilities

• Strategic Problem Solving & Framework Development
• Drive end-to-end strategic initiatives from exploring new markets to accelerating growth in existing product lines.
• Build strategic frameworks to evaluate customer segments, GTM approaches, and geographic expansion opportunities.
• Form hypotheses, run analyses, and turn ambiguous challenges into concrete recommendations.
• GTM Strategy & Operations
• Build scalable systems, tooling, and processes for sales, marketing, and agent development.
• Contribute to pricing/monetization, sales comp, revenue forecasting, and GTM org design.
• Improve operational rigor and predictability across the GTM motion.
• Business Operations
• Lead high-impact projects across core operations, strategic finance, KPIs/board reporting, and growth.
• Support commercial strategy, pricing, packaging, and broader GTM initiatives.
• Build processes that improve execution and visibility as the company scales.
• Data-Driven Insights and Analytics
• Leverage data, LLMs, automation, and tooling to surface insights and streamline workflows.
• Build models, dashboards, or lightweight internal tools that improve decision-making and execution.

What We’re Looking For

• 5+ years in consulting, investment banking, private equity, corporate strategy, business operations, product management, or similar analytical/strategic roles.
• Experience owning ambiguous, cross-functional projects end-to-end with clear measurable outcomes.
• Comfort working directly with customers and technical teams, ideally with exposure to AI, SaaS, or fast-paced startup environments.
• Strong analytical, communication, and systems-thinking skills; able to move from high-level strategy into hands-on execution.
• Strong problem-solving, presentation, and modeling skills.