Business Operations Lead

GTMfund · San Francisco, CA · 2 days ago

Management$155k–$210k/yrFull-time

About the role

Business Operations is the connective tissue across Go-to-Market (GTM), Marketing, Finance, Engineering, and Product. As Business Operations Lead, you'll build the systems, analytics, and AI-native workflows that let our revenue teams move faster and smarter, while keeping the rest of the company honest about what's actually happening in the business.

Responsibilities

Build and maintain dashboards and reporting that give GTM, Finance, and leadership real-time visibility into what's working, what's at risk, and what decisions need to be made.
Identify and close ownership gaps: Find the processes that fall between GTM, Finance, and Operations and design the system of record, the workflow, or the automation that resolves them.
Lay the data governance foundation that makes AI-powered analysis reliable: unified infrastructure, quality inputs, and tools that share data rather than operate in silos.
Build and deploy AI-native workflows across the revenue funnel: signal-based routing, GenAI-assisted pipeline inspection, agentic deal tracking, and automated data hygiene that doesn't burden reps.
Partner closely with GTM, including revenue forecasting, quota and territory design, and pipeline health.
Support the business planning cycle: Provide the data infrastructure, modeling, and operational analysis that underpins Annual Planning, headcount decisions, and goals tracking, so leadership can make faster, better-informed calls.

Qualifications

7+ years in business operations, revenue operations, or GTM strategy at a high-growth company — you've seen what good looks like and know how to build toward it
You've built and deployed AI-native workflows in a GTM or business operations context — not experimenting with AI, running it in production
Fluent in modern GTM and analytics tooling (Salesforce, Gong, Clay, Dust, Metabase or equivalent) with strong opinions about how they should connect
Comfortable with SQL and confident getting into the data yourself rather than waiting for an analyst
Think cross-functionally by default — you don't just optimize the revenue funnel, you ask what's happening upstream and downstream of it
Comfortable with ambiguity and unfinished infrastructure — and you see a blank canvas as an opportunity, not a blocker
Think like an owner: you bring solutions, name tradeoffs, and don't wait to be asked
Communicate clearly and build trust across functions; you know that getting things done means bringing people with you

What Makes You a Great Match

7+ years in business operations, revenue operations, or GTM strategy at a high-growth company — you've seen what good looks like and know how to build toward it

You've built and deployed AI-native workflows in a GTM or business operations context — not experimenting with AI, running it in production

Fluent in modern GTM and analytics tooling (Salesforce, Gong, Clay, Dust, Metabase or equivalent) with strong opinions about how they should connect

Comfortable with SQL and confident getting into the data yourself rather than waiting for an analyst

Think cross-functionally by default — you don't just optimize the revenue funnel, you ask what's happening upstream and downstream of it

Comfortable with ambiguity and unfinished infrastructure — and you see a blank canvas as an opportunity, not a blocker

Think like an owner: you bring solutions, name tradeoffs, and don't wait to be asked

Communicate clearly and build trust across functions; you know that getting things done means bringing people with you

What You’ll Get

A mission-obsessed crew building with speed and sky-high standards
Competitive salary and meaningful equity
Onsite culture in San Francisco with annual global offsites for strategy and team bonding
Unlimited vacation and generous parental leave
Monthly wellness stipend (mental and physical)