Business Operations Coordinator

What this job involves

As a Business Operations Coordinator at JLL, you'll serve as a critical operational partner ensuring seamless facility operations for our client's corporate environment. This dynamic, hands-on role combines move coordination, event support, and facilities assistance to deliver exceptional service to building occupants. You'll be the go-to resource who orchestrates relocations, provides logistical support for corporate events, and assists the facilities team with daily operational needs.

At JLL, we embrace innovative ways of working and prioritize opportunities to strengthen and advance your career, making this an ideal entry point into commercial real estate and facilities management. Your organizational agility, proactive problem-solving, and adaptability will position you as an essential team member while you build foundational expertise in property management within a collaborative, empowering work environment.

What your day-to-day will look like

• Cook up and execute internal client moves and relocations by organizing logistics, physically relocating furniture and equipment, and ensuring smooth transitions with minimal operational disruption
• Provide comprehensive operational and logistical support for internal events including coordinating building access, managing setup and breakdown activities, liaising with vendors, and preparing event spaces
• Serve as a responsive point of contact for building occupants by addressing service requests and inquiries with professionalism and timely follow-through
• Coordinate and track work orders from initiation through completion, ensuring quality service delivery and proper documentation
• Maintain accurate operational records and documentation including move schedules, event logistics plans, incident reports, and building activity logs

Required Qualifications

• A high school diploma or equivalent education
• 0-2 years of experience in facilities operations, customer service, logistics coordination, or related hands-on roles (internships and volunteer experience considered)
• Physical ability to regularly lift and move furniture, equipment, and materials up to 50 pounds
• Strong organizational and multitasking capabilities with ability to coordinate multiple activities simultaneously
• Excellent interpersonal and communication skills with a customer-centric service approach
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Demonstrated willingness to learn building management software platforms
• Flexible, adaptable mindset with availability to work occasional evenings or weekends for events, emergencies, and operational needs

Preferred Qualifications

• An associate's or bachelor's degree in business administration, facilities management, hospitality, or related field (or currently pursuing)
• Demonstrated experience coordinating moves, events, logistics, or operational activities in any professional or volunteer capacity
• Familiarity with commercial office environments, corporate settings, or professional building operations
• Experience in hands-on operational roles such as warehouse operations, event setup, facilities support, or property maintenance
• Basic understanding of building systems, maintenance operations, or facility management practices
• Working knowledge of Microsoft Teams, SharePoint, or computerized work order management systems