Business Operations Coordinator

Position Summary

The IT Administrative and Assistant's role is to provide administrative support for the IT Department Director and IT staff as assigned.

Responsibilities

• Meeting scheduling with minutes
• Monitoring and tracking IT budgets
• Maintaining the IT contracts database
• Taking Service Desk calls
• Entering service requests
• Responding to minor issues
• Performing minor desktop setups
• Providing backup equipment coordination support to the DME department

Location

3425 S Clarkson St, Englewood, CO 80113

Shift

Monday- Friday; 8 am-4:30 PM MST

Compensation

$21.59-31.09/ hour

Position Requirements

• Licensure/Certification/Registrations: A+ Microsoft certification preferred.
• Educational Background: High school diploma or equivalent required; College degree relevant field preferred.
• Experience: 3+ years administrative experience, 1+ year of prior PC related experience with Microsoft Windows operating system support.

Skills & Abilities

• Excellent organization and customer service skills.
• Ability to successfully handle multiple priorities, prioritize appropriately and manage frequent interruptions.
• Must be able to successfully and effectively communicate with a variety of personnel.
• Must have the ability to handle highly confidential information.
• Requires the ability to work effectively with a wide variety of individuals and groups, the ability to work independently with limited supervision.
• The ability to efficiently document and track technical support issues with a working knowledge of Windows.
• The ability to train end-users on practices that help to avoid technical support issues.
• The ability to work independently, organize time effectively, manage multiple projects efficiently, meet project timelines, coordinate and work with others.
• Excellent skills in Microsoft Office applications (Excel, Word, PPT and Publisher) required.

Essential Functions

• Perform general office duties such as typing, flow of correspondence, filing, requisition of supplies, faxing, etc.
• Cookordinate materials for meetings and training sessions and other activities within the IT Department.
• Schedule and provide support for meetings as needed (e.g., sending meeting/clinic notifications, scheduling conference rooms, coordinating food, logistics, etc.).
• Aid in resolving administrative issues by preparing reports, analyzing data, and identifying solutions.
• Cookordinate and maintain IT Director's calendar and provide minutes for committee meetings.
• Track IT budget expenditures and assist with building annual IT Budgets.
• Maintain IT department contracts database and ensure annual renewals are completed on schedule.
• Provide backup support to the Service Desk. When requested, provide technical support, troubleshooting, and problem resolution services to computer and telephone end-users.

Benefits

• Medical insurance is a self-funded plan administered by Allegiance Benefit Plans with a CIGNA network of providers offering two different comprehensive plans.
• Dental insurance through Delta Dental, and vision insurance through EyeMed.
• Health Care and Dependent Care Spending Accounts.
• Short Term and Long Term Disability Insurance plans for every benefit-eligible employee.
• 403b Retirement Plan with a generous matching contribution through Empower Retirement that you are eligible for upon hire.
• Tuition Assistance.
• Employee Assistance Programs and an Employee Emergency Assistance Fund.