Business Operations and Inventory Supervisor

About the role

The Business Operations and Inventory Supervisor manages the back office, inventory, and daily business operations of SITECH Texoma.

Responsibilities

• Prepares reports for dashboard and KPI input.
• Analyzes data for process improvement recommendations.
• Oversees and coordinates activities of direct report and operations staff.
• Establishes or adjusts work procedures to meet deadlines, schedules, and customer expectations.
• Recommends measures to improve methods related to operations, sales, service, or rental performance and quality of products or services; suggests changes to improve efficiency.
• Analyzes and resolves work problems and assists coworkers in resolving work problems.
• Oversees and maintains back office systems such as E-Automate.
• Develops personnel through training of defined processes and performance feedback.
• Manages inventory, warehousing, and inventory logistics.
• Oversees and delegates the inventory RMA process.
• Maintains updated and accurate records of inventory, including transfers and cycle counts.
• Oversees shipping/receiving and manages relationships with vendors.
• Researches and maintains inventory adjustments, stock orders, and replenishment.
• Interprets company policy to employees and enforces safety regulations.
• Works with sales operations and sales management to ensure all parts are pulled and bills of sale are complete.
• Collaborates with service operations and service management on processes and inventory management.

Supervisory Responsibilities

• Supervises Inventory Coordinator.
• Carries out supervisory responsibilities including recommending hires, planning, assigning, and directing work.
• Appraises performance, rewards and disciplines employees, and addresses complaints and resolves problems.

Requirements

• Associate’s degree (A.A.) or equivalent from a two-year college or technical school; 3-5 years related experience and/or training; or equivalent combination of education and experience.
• Knowledge of database software, internet software, inventory software, and order processing systems.
• Proficiency in Microsoft Suite.
• Experience with managing inventory.
• Excellent time management skills.
• Detail-oriented with the ability to work independently, strong organizational and communication skills in a fast-paced environment.
• Excellent written and oral communication skills; ability to read, analyze, and interpret business periodicals, professional journals, technical procedures, and governmental regulations in English.
• Ability to calculate figures such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Ability to apply concepts of basic algebra and geometry.
• Ability to solve practical problems and deal with concrete variables in situations with limited standardization.
• Ability to interpret instructions furnished in written, oral, diagram, or schedule form.

Work Environment

• Occasionally required to stand, walk, sit, use hands to finger, handle, or feel, reach with hands and arms, and talk or hear.
• Noise level in the work environment is usually quiet.
• Required travel up to 10%.
• This position is considered safety-sensitive.

Benefits

• Comprehensive benefits package including health, dental, vision, and life insurance.