Business Operations Analyst

About the role

The incumbent manages ODA's budget and provides reports to the Finance team as needed. They advise on the optimal use of funds to hire and retain personnel to fulfill ODA's commitments to the rest of the agency. Additionally, they contribute to the development of organizational strategies that enhance team efficiency and productivity, assist with quality assurance for ODA data products, collaborate with the Office of Performance Excellence on ODA's role in agency strategic planning and KPI tracking, and advise on relationship management between ODA and other divisions.

Essential Duties/Responsibilities

• Maintain robust tracking of all ODA budgets; complete all Finance deliverables on time and as requested.
• Assist with the creation and implementation of business operations strategies.
• Assist with developing and maintaining metrics and reports to track ODA's performance and efficiency.
• Aid in updating or drafting new job descriptions to ensure ODA positions are properly classified by SPD and team member duties are aligned with current operational needs.
• Collaborate with the CDO, Deputy CDO, and team directors to test and implement new systems or procedures to improve ODA's efficiency and workflow.
• Prepare detailed reports and presentations for leadership, showcasing findings and recommendations.
• Provide project coordination and communications support as needed for business operations projects.
• Adhere to HIPAA and other state statutes related to protecting data confidentiality and individual privacy.
• Support IDOH Data Transformation projects and activities, as requested.
• Other duties as assigned.

Supervisory Responsibilities/Direct Reports

This position has no direct reports. This position serves as a project/initiative lead and may be asked to delegate tasks to coworkers, with support from senior staff.

Difficulty Of Work

Work assignments involve a broad range of project responsibilities requiring excellent communication and interpersonal skills to effectively share findings and collaborate with various stakeholders across the agency. Good judgement and ability to apply specialized knowledge are required to perform duties successfully. Work assignments also require critical thinking and decision making abilities. Responsibility Incumbent works both independently and on teams following general guidelines of the Office of Data and Analytics to ensure compliance with policies and procedures. Keeps supervisor and coworkers apprised of work; brings challenges and issues to supervisor as needed. Incumbent is regularly responsible for execution of tasks that impact ODA priorities, as well as tasks impacting specific IDOH program areas. Incumbent may also contribute to projects with broader agency impact, under supervision of the Director of Data Governance & Business Operations. Position is expected to work collaboratively with other Office of Data and Analytics staff to make progress toward agency priorities and advance IDOH mission. Position is expected to comply with all policies and procedures set forth by IDOH and ODA.

Physical Effort

Requires sitting for long periods in front of a computer.