Business Office Supervisor - FT (8:00am-4:00pm) OMC

About the Role

The Business Office Supervisor for the Environmental Services (EVS) and Patient Transport departments oversees the administrative functions within these critical hospital services. This position manages office operations including payroll, scheduling, financial tracking, and ensures compliance with hospital policies and standards. The role plays a key role in maintaining smooth operations, ensuring that the hospital’s environment and patient transport services meet the highest standards for safety, cleanliness, and efficiency.

Responsibilities

• Administrative Oversight: Supervise the daily operations of the EVS and Patient Transport business offices, ensuring all administrative tasks are completed accurately and timely. Maintain and update department records, including scheduling, payroll, and billing logs. Coordinate departmental meetings and communications, ensuring accurate documentation of minutes and follow-up actions. Oversee the Bouras Auditorium calendar of events and deploy EVS team members for room setup. Manage the EVS team member uniform program and hospital-wide scrub program. Develop a close working relationship with all EVS and Transport vendors.
• Payroll Management: Oversee the processing of payroll for both EVS and Patient Transport staff, ensuring timely and accurate compensation. Verify timecards, manage vacation/sick leave accruals, and address any payroll discrepancies. Ensure compliance with labor laws and hospital policies regarding wages, overtime, and benefits.
• Scheduling and Staffing: Coordinate shift schedules, overtime, and ensure the effective use of staff resources. Work closely with department managers to adjust schedules based on patient volume, hospital needs, or special circumstances.
• Financial & Budgetary Functions: Assist in the preparation and monitoring of the department's budget for both EVS and Patient Transport services. Review, process, and track purchase orders, invoices, and departmental expenses. Ensure timely and accurate financial reporting to hospital finance and accounting teams. Work closely with the finance team to ensure the accuracy and timeliness of billing, invoicing, and payment collections for transport services.
• Patient Transport Coordination: Supervise the scheduling and dispatch of patient transport services, ensuring timely and efficient transfers within the hospital. Maintain accurate logs of patient transport requests, transport times, and any incidents that may occur during transport. Ensure transport teams follow proper safety protocols and patient handling procedures. Act as a point of contact for other departments requesting patient transport and address any issues that arise.
• Customer Service & Communication: Address internal and external customer inquiries, including patient transport requests, in a professional and efficient manner. Communicate effectively with hospital departments, including nursing, patient care, and administration, to ensure smooth operations for EVS and Patient Transport services. Serve as a liaison for any concerns regarding patient transport and cleanliness services.
• Inventory & Supply Management: Monitor inventory levels for cleaning supplies, medical equipment, and patient transport materials, and order new stock as needed. Ensure proper storage, labeling, and usage of supplies. Conduct periodic inventory audits and ensure compliance with hospital protocols.
• Regulatory Compliance: Ensure department office procedures are in compliance with hospital, state, and federal regulations. Maintain records and documentation for internal and external audits or inspections related to EVS and Patient Transport.

Requirements

• H.S. Diploma or GED/Equivalent required. Bachelor’s Degree preferred.
• Must demonstrate strong attention to detail, particularly in payroll processing, staff scheduling, and financial tracking/record management.
• Must have excellent communication skills, both written and verbal.
• Strong organizational skills with the ability to prioritize tasks effectively and manage multiple responsibilities.

Qualifications

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook & PowerPoint) preferred.
• Previous experience in environmental services, patient transport, or hospital operations a plus.
• Previous experience in a supervisory or administrative role, preferably in healthcare or a hospital setting preferred.
• Office experience with Centricity, SharePoint, CareView patient video monitoring system, ATEAM, Teams meeting preferred.

Pay

Starting rate $30.21/hr.

Schedule

Required hours are: 8:00 AM - 4:00 PM, with no weekend requirement.

Benefits

Atlantic Health offers a competitive and comprehensive Total Rewards package that supports the health, financial security, and well-being of all team members. Offerings vary based on role level (Team Member, Director, Executive). Below is a general summary, with role-specific enhancements highlighted:

• Medical, Dental, Vision, Prescription Coverage (22.5 hours per week or above for full-time and part-time team members)
• Life & AD&D Insurance
• Short-Term and Long-Term Disability (with options to supplement)
• 403(b) Retirement Plan: Employer match, additional non-elective contribution
• PTO & Paid Sick Leave
• Tuition Assistance, Advancement & Academic Advising
• Parental, Adoption, Surrogacy Leave
• Backup and On-Site Childcare
• Well-Being Rewards
• Employee Assistance Program (EAP)
• Fertility Benefits, Healthy Pregnancy Program
• Flexible Spending & Commuter Accounts
• Pet, Home & Auto, Identity Theft and Legal Insurance

About Us

At Atlantic Health, our promise to our communities is: Anyone who enters one of our facilities will receive the highest quality care delivered at the right time, at the right place, and at the right cost. This commitment is also echoed in the respect, development, and opportunities we give to our more than 22,000 team members. Headquarters in Morristown, New Jersey, we are one of the leading non-profit healthcare systems in the nation.

Our facilities and sites of care include:

• Atlantic Health Morristown Medical Center, Morristown, NJ
• Atlantic Health Overlook Medical Center, Summit, NJ
• Atlantic Health Newton Medical Center, Newton, NJ
• Atlantic Health Chilton Medical Center, Pompton Plains, NJ
• Atlantic Health Hackettstown Medical Center, Hackettstown, NJ
• Atlantic Health Goryeb Children's Hospital, Morristown, NJ
• Atlantic Health CentraState Healthcare System, Freehold, NJ
• Atlantic Medical Group
• Atlantic Visiting Nurse
• Atlantic Mobile Health
• Atlantic Rehabilitation

We have more than 900 community-based healthcare providers affiliated through Atlantic Medical Group. Overlook Medical Center has achieved the prestigious Magnet® recognition for nursing excellence and is designated an Advanced Comprehensive Stroke Center. Additional certifications include perinatal care, behavioral health care, spine surgery, wound care, and primary care medical home (PCMH).