Business Office Services Coordinator

About the role

BayMark Health Services is seeking a Business Office Services Coordinator to manage patient accounts, ensure compliance with regulations, and provide training across multiple clinics.

Responsibilities

• Identify and resolve insurance claim rejections/denials
• Audit daily reconciliation reports, deposits, and record keeping
• Ensure accurate and efficient processing of accounts
• Oversee adjustment/discharge balance process
• Maintain and monitor billing trends
• Provide exceptional customer service to internal and external contacts
• Train and review compliance at multiple clinics
• Compile financial statistics for budgetary and reporting purposes
• Attend required meetings and facilitate training sessions

Requirements

• Minimum three years' experience in patient financial services, clinical service access, or billing/collections
• Associate's degree in a healthcare-related field with two years of relevant experience
• Experience with Revenue Cycle Management Systems/Practice Management Systems
• Excellent computer skills, including proficiency in Excel
• Behavioral health or substance abuse experience helpful
• Strong verbal and written communication skills
• Compliance with professional standards and practices
• Ability to handle stressful situations with composure
• Good judgment and decision-making skills
• Strong interpersonal skills and a service-oriented mindset
• Accuracy and attention to detail
• Discretion in handling confidential information
• Strong time management skills
• Satisfactory criminal background check and drug screen

Qualifications

• Proficiency in Microsoft Office Suite
• Knowledge of healthcare billing and coding
• Understanding of HIPAA and other relevant regulations
• Experience with electronic health records (EHR)

Skills

• Strong organizational and time management skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Attention to detail and accuracy
• Problem-solving and critical thinking skills

Benefits

• Competitive salary
• Comprehensive benefits package including medical, dental, vision, and 401(K)
• Generous paid time off accrual
• Excellent growth and development opportunities
• Satisfying and rewarding work environment

Pay

Competitive salary based on experience and qualifications.

Schedule

Regular and present in-office schedule adhering to company policies.