Business Office Manager ( BOM )

Responsibilities

• Oversee business office operations, including billing, accounts receivable, collections, and financial reporting
• Manage the revenue cycle process from admission through final account resolution
• Ensure accurate census management, payer information, and insurance authorizations
• Cookordinate case management activities for skilled residents, including insurance reviews, continued stay authorizations, and appeals
• Work closely with Nursing, Therapy, MDS, Social Services, and Admissions to support reimbursement and discharge planning
• Assist residents and families with Medicaid applications and monitor pending eligibility cases
• Manage private pay accounts, patient liability collections, and payment arrangements
• Maintain resident trust accounts in compliance with state and federal regulations
• Ensure compliance with Medicare, Medicaid, HIPAA, and other regulatory requirements
• Prepare for audits and maintain accurate financial and billing documentation

Qualifications

• Minimum of 1 year of Business Office Management experience in a skilled nursing facility (SNF)
• Strong knowledge of Medicare, Medicaid, Managed Care, Commercial Insurance, and Private Pay billing
• Experience with accounts receivable, collections, and healthcare reimbursement processes
• Experience with PointClickCare (PCC) or similar electronic medical record and billing systems preferred
• Strong organizational, communication, and problem-solving skills
• Experience with resident trust accounts and Medicaid processes is a plus