Business Office Manager

About the role

Kadima at Lakeside, and Kadima at Luzerne a 31-bed facility in the heart of the Back Mountain, and a 37-bed facility located in Drums, PA is seeking a dynamic Business Office Manager to join our team. As a key member of our administrative staff, the Business Office Manager will provide financial and insurance assistance to our residents, ensuring they receive the highest level of care with a personal touch. If you have a passion for exceptional customer service, a knack for administrative tasks, and a commitment to resident-centered care, we would love to have you on our team!

Responsibilities

• Provide financial and insurance assistance to residents, ensuring accurate and timely processing of benefits and claims
• Manage and maintain accurate records, including bills, payments, and insurance claims
• Coordinate with physicians, therapists, and other healthcare professionals to ensure efficient and effective care
• Offer exceptional customer service to residents, families, and staff members
• Maintain a high level of confidentiality and discretion when handling sensitive and confidential information
• Collaborate with the administrative team to ensure seamless operations and optimal resident outcomes

Requirements

• Experience with Long Term Care MA application and collections
• High school diploma or equivalent required; Bachelor's degree in Business Administration, Healthcare Administration, or related field preferred
• 1+ years of experience in a similar role or position; long-term care experience a plus

Benefits

• A scenic route to personalized, resident-centered care in a quaint 31-bed facility
• A dynamic, family-centered team environment with opportunities for growth and development
• Competitive compensation and benefits package