Business Office Manager

About the role

Supports facility operations by maintaining business office systems and supervising staff.

Responsibilities

• Obtain managed care and Medi-Cal or Medicaid authorizations including bedholds.
• Assist with managing resident trust fund, including printing and distributing monthly statements.
• Supervise business office staff, including taking appropriate disciplinary measures.
• Maintain census and report status changes.
• Attend stand-up meetings at the request of the Administrator.
• Assist with Medi-Cal or Medicaid applications.
• Prepare TARS as needed.
• Track Medi-Cal and Medicaid redeterminations.
• Participate in billing and payment processes including preparing bank deposits.
• Undertake collection activity for bad debts.
• Complete operational requirements by scheduling and assigning employees; following up on work results.

Supervisory Requirements

• Assist with the overall supervision and management of the business office staff.

Requirements

• High school diploma or equivalent.
• Strong understanding of skilled nursing billing and payment.
• Proficient in Microsoft products and computer skills.
• Preferable one-year experience in a long-term care facility.

Skills

• Ability to read technical procedures and comprehend policy and procedure manuals.
• Ability to effectively present information and respond to questions from managers and employees.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to solve practical problems and interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Knowledge and experience with PCC preferred.

Physical Demands

• Prolonged use of computer.
• Standing and/or walking very frequently.
• Sitting occasionally.
• Reaching with hands and arms frequently, pushing/pulling very frequently.
• Talking and/or hearing very frequently.
• Tasting and/or smelling very frequently.
• Lifting up to 50 pounds frequently.
• Climbing, balancing, stooping, kneeling, crouching, or crawling occasionally.
• Close, distance, color, peripheral, and depth perception in vision; ability to adjust focus.

Work Environment

The noise level in the work environment is usually low to moderate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.