Business Office Manager

About the Role

The Business Office Manager directs the overall administrative, billing, accounting, and payroll functions of the Business Office in accordance with all applicable laws, regulations, and Life Care standards.

Requirements

• Minimum of an associate’s degree or equivalent experience
• Two (2) years of office management experience preferred
• One (1) year in post-acute care or other geriatric-related field preferred

Responsibilities

• Plan, organize, develop, implement, and interpret the programs, goals, objectives, policies, and procedures as well as the laws, regulations, and guidelines governing the business office functions in the post-acute care facility
• Make independent decisions when circumstances warrant such action
• Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post-acute care facility
• Implement and interpret the programs, goals, objectives, policies, and procedures of the department
• Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation
• Maintain professional working relationships with all associates, vendors, etc.
• Maintain confidentiality of all proprietary and/or confidential information
• Understand and follow company policies including harassment and compliance procedures
• Display integrity and professionalism by adhering to Life Care’s Code of Conduct and complete mandatory Code of Conduct and other appropriate compliance training

Essential Functions

• Effectively manage and oversee bookkeeping functions including: posting payments and charges to patient ledgers, balance daily receipts, collect delinquent accounts, and evaluate need for and refer delinquent accounts to collection agencies
• Maintain facility checkbook and reconcile checkbook regularly
• Manage and oversee patient accounts
• Recruit, select, hire, train, evaluate, counsel, and supervise business office staff
• Effectively manage and operate within budget
• Exhibit excellent customer service and a positive attitude towards patients
• Assist in the evacuation of patients
• Demonstrate dependable, regular attendance
• Concentrate and use reasoning skills and good judgment
• Communicate and function productively on an interdisciplinary team
• Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours
• Read, write, speak, and understand the English language