Business Office Manager

Business Office Manager Summary

The Business Office Manager supports the entire facility, acts as a key contact for Residents and Employees, and handles resident personal funds, payments, billing, collections, accounts payable, and employee new hire, benefit, and payroll responsibilities.

Essential Job Functions

• Accumulate and maintain vital statistics relating to admissions, discharges, deaths, transfers, and daily census of facility residents.
• Work with family members and residents to ensure a good understanding of the financial responsibilities to the facility.
• Participate in the resident admission process by providing explanations of the facility’s rates, billing cycle, and payment terms, including collecting the first month’s advance payment upon admission.
• Prepare and submit monthly resident billings for services provided.
• Responsible for monthly Medicaid, Medicare, and other insurance billings along with timely follow-up with intermediaries on delinquent payments.
• Maintain and manage the accounts receivable and collection processes, pursuing past due accounts persistently and maintaining proper back-up documentation.
• Obtain and submit all required documentation to bill third party payers as per program/company guidelines.
• Maintain financial records including cash receipts, cash disbursements; accounts receivable, accounts payable, payroll journal, and general ledger as directed.
• Prepare and submit reports on a timely basis as required and directed by Administrator, this company, and governmental agencies.
• Create a positive on-boarding experience for new hires.
• Bi-weekly payroll responsibilities.

Office Manager Minimum Qualifications

• Bookkeeping experience.
• Excellent computer skills; ability to use MS Office suite of products, as well as experience with financial systems.
• Amazing customer service and communication skills.
• Excellent self-discipline and patience.
• Self-motivated, able to keep up with the demands of this position.
• Genuine caring for and interest in elderly and disabled people in a nursing facility.

Company Benefits

• Flexible shifts available.
• Tuition reimbursement.
• Full-time employees have access to full benefits: medical, dental, vision, and disability.
• Employer-paid life insurance.
• Flexible savings account, including medical & dependent.
• Paid Time Off available to all employees.
• 401(k) Retirement savings program with employer contribution.