Business Office Manager

About the Role

The Business Office Manager at Generations provides accounting support and enforces a strict segregation of duties between the community's Business Office Coordinator (BOC) and accounting tasks. This role ensures compliance with federal, state, and senior-living regulatory requirements while incorporating Generations' mission, vision, and values into daily work and interactions.

Responsibilities

• Support timely and accurate month-end close activities in accordance with Generations' financial calendar.
• Review, approve, and process accounts payable and accounts receivable transactions, including vendor invoices, deposits, rent statements, and resident refunds.
• Collaborate with Business Office Coordinators, Staff Accountants, and the accounting team to ensure financial accuracy and improve workflows.
• Provide training, guidance, and operational support to BOCs as needed.
• Assist with financial data entry, resident inquiries, audit preparations, and coverage during staffing shortages or peak workload periods.
• Verify compliance with internal controls, including separation of AP and AR functions.
• Maintain an organized, professional office environment and adhere to Generations' policies and standards.
• Demonstrate company values by promoting choice, dignity, independence, individuality, and privacy in all interactions.
• Perform all other duties as assigned.

Requirements

• High school diploma or GED required (bachelor's degree in Business or Accounting preferred).
• 3-5 years of experience in business office or accounting functions.
• Senior living, healthcare, or multi-site experience strongly preferred.
• Working knowledge of accounting best practices such as payables, receivables, and reconciliations.
• Strong knowledge of Federal, State, City, and County regulations and tax practices, and Medicaid regulations.
• Must pass a background check and meet state regulatory standards.

Skills

• Proficiency in accounting software: PointClickCare and Sage.
• Experience with procurement software: Procurement Partners.
• Proficiency in Microsoft Outlook, Word, Excel, and OneNote.